Process automation stories - Page 18

UK midmarket finance leaders overestimate AI adoption, with 83% claiming use, but only 19% of controllers agree, revealing a major perception gap.

DHL Supply Chain is enhancing global logistics efficiency by using HappyRobot's AI agents to automate routine communications and streamline operations.

Over half of government CIOs expect IT budgets to rise in 2026, prioritising AI, cybersecurity and cloud tech despite fiscal constraints, says Gartner research.

Birmingham City Council's £123 million ERP failure triggered bankruptcy, revealing how better process management software might have averted this costly disaster.

Dignity launches AI and Data Academy for 55 staff to boost efficiency and cut manual tasks across 570 branches using advanced AI training.

Algorithms Software UK now resells Unanet CRM, integrating it with Xpedeon ERP to offer UK construction firms seamless project and customer management tools.

Finance firms are shifting from AI hype to mature, strategic use, aiming to cut costs by 81% and speed processing by 73% with integrated solutions.

OutSystems' Agent Workbench has attracted 1,500 developers as enterprises build over 5,500 AI agents, automating workflows for firms like Axos Bank and Thermo Fisher.

Gluware unveils Titan, an AI validation platform ensuring assured, compliant, and reversible automation for complex enterprise networks.

CData's Connect AI now enables Microsoft Copilot Studio agents to access and act on live data from 350+ enterprise systems, boosting AI-driven business insights.

UiPath has been named a Leader and Star Performer in the Everest Group 2025 automation ranking, recognised for its innovation and market impact.

Europe's productivity stalls as many firms rely on outdated tech, with only 28% of UK workers having the tools needed for effective collaboration.

Akeneo launches AI-powered updates to its Product Cloud, enhancing product data management and boosting efficiency across sales channels.

Automation can tackle talent shortages in finance by cutting repetitive tasks, making roles more engaging amid new European e-invoicing mandates.

OutSystems sees surging enterprise use of its Agent Workbench, with 5,500 AI agents in development and 1,500 certified developers driving automation.

Dost secures GBP £6 million to launch UK AI platform automating finance tasks, aiming to cut costs and boost productivity for mid-market firms.

AI and digital skills are now essential in UK law firms, transforming recruitment as firms seek talent to navigate technology-driven legal services.

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

Domino Data Lab launches Domino SCE QC, automating quality control in biostatistics to streamline regulatory submissions and reduce manual review burdens.

Kaseya forecasts AI risks, job cuts, and growth opportunities as managed service providers adapt to evolving tech, cybersecurity, and sustainability demands.