eCommerceNews UK - Technology news for digital commerce decision-makers

Process automation stories - Page 12

Stephen dewitt

VEON partners with MindBridge on AI-driven audit shift

Sat, 31st Jan 2026
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data analytics
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fintech
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risk & compliance
VEON will use MindBridge AI to scrutinise all financial transactions in real time, replacing traditional sample-based internal audits.
Modern web hosting dashboard with assistant guiding business owner

20i launches Twentie AI assistant for unlimited hosting help

Fri, 30th Jan 2026
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devops
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digital transformation
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rpa
20i unveils Twentie, an AI assistant embedded in its hosting platform, offering account-aware support, reports and analytics with unlimited use.
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WealthAi raises $1m to expand UK AI wealth platform

Fri, 30th Jan 2026
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crm
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digital transformation
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fintech
WealthAi secures $1m pre-seed to scale its modular AI wealth platform for UK advisers, targeting system sprawl and manual workflows.
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TeamSystem buys Spain's AIG Classic in e‑invoicing push

Fri, 30th Jan 2026
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digital transformation
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financial systems
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risk & compliance
TeamSystem buys Spain's AIG Classic to deepen its SME software reach and tap looming mandatory e‑invoicing rules across the country.
Topdown corporate boardroom ai budget pie chart it spend focus

AI budgets shielded as enterprises chase orchestration

Fri, 30th Jan 2026
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digital transformation
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hcm
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it automation
Enterprises ringfence AI spend as core infrastructure, racing from pilots to orchestrated, governed systems despite economic headwinds.
Isometric financial desk automated retirement enrollment workflows

Adeptia unveils tool to speed retirement enrolment data

Fri, 30th Jan 2026
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digital transformation
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fintech
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rpa
Adeptia launches Automate for Retirement Benefits Enrolment to automate fragmented data intake and speed record-keeping enrolment flows.
Airplane above cloud server stacks data automation soft blue tech

ServiceNow deepens Anthropic tie & wins airline deal

Fri, 30th Jan 2026
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crm
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digital transformation
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cx
ServiceNow makes Anthropic's Claude its default AI for app building and wins a major Panasonic Avionics deal spanning 300+ airlines.
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Leonard Cheshire launches AI Academy with Multiverse

Thu, 29th Jan 2026
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digital transformation
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hcm
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risk & compliance
Leonard Cheshire teams up with Multiverse on an AI Academy to streamline admin, freeing frontline staff to focus more on hands-on care.
Modern ai powered factory with robots dashboards and data clouds

CPG firms modernise data systems to unlock AI at scale

Thu, 29th Jan 2026
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manufacturing
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data analytics
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digital transformation
Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Corporate legal team ai contract memory brain network office scene

Luminance unveils AI platform to tackle 'enterprise amnesia'

Thu, 29th Jan 2026
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digital transformation
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risk & compliance
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erp
Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.
Uk city housing tech integration interlocking buildings illustration

Voicescape buys Enterprise RPA to boost housing tech

Thu, 29th Jan 2026
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digital transformation
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rpa
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risk & compliance
Voicescape acquires Enterprise RPA to fuse AI tenant engagement with housing automation, targeting stretched landlords and local authorities.
Servicenow digital dashboard ai workflows devs collaboration scene

ServiceNow deepens Claude AI integration across work

Thu, 29th Jan 2026
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paas
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digital transformation
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iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
Frustrated procurement manager bad supplier data blocking ai

'Lazy supplier data' blamed for failures in procurement AI

Thu, 29th Jan 2026
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digital transformation
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rpa
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supply chain
Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.
Moody datacenter ai identities cracking robot human masks illustration

Firms lack confidence in securing AI-driven identities

Thu, 29th Jan 2026
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digital transformation
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pam
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cloud security
Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
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digital transformation
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fintech
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it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
Uk office it teams merger integration tension conference table

Tech & culture woes plague UK MSPs after M&A deals

Wed, 28th Jan 2026
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crm
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digital transformation
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cx
UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.
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Kore.ai secures new funding to scale agentic AI tools

Wed, 28th Jan 2026
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saas
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digital transformation
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hyperscale
Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Unnamed

Klippa & 5edges partner to boost document automation

Mon, 26th Jan 2026
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document management
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data analytics
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digital transformation
Klippa and Belgian partner 5edges join forces to deliver AI-driven document automation and invoice processing for clients across Europe.
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SER rebrands as Doxis, unveiling document intelligence push

Sat, 24th Jan 2026
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saas
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digital transformation
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ecm
SER rebrands as Doxis, sharpening its focus on “document intelligence” and naming a Chief AI Officer in a wider leadership shake-up.