Outsourcing stories - Page 5
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Automation Anywhere advances IQ Bot to extend Intelligent Document Processing
Tue, 19th Nov 2019
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ai
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outsourcing
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bots
Automation Anywhere enhances its IQ Bot to accelerate intelligent document processing, offering expanded AI-driven capabilities and support for 10 languages.
Harcourts chooses Nintex to advance business operations
Thu, 14th Nov 2019
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crm
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cx
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martech
Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.
Wipro named Leader in data centre outsourcing Magic Quadrant
Tue, 24th Sep 2019
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devops
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hyperscale
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public cloud
It was positioned as a Leader in Gartner's Magic Quadrant for Data Centre Outsourcing and Hybrid Infrastructure Managed Services, Asia/Pacific.
HCL - the Global IT company with a growing ANZ presence
Tue, 20th Aug 2019
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hyperscale
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public cloud
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outsourcing
HCL, founded 43 years ago and based in India, is strengthening its footprint in Australia and New Zealand, employing over 1,960 people across ANZ.
Northern Melbourne council launches cloud-based solution Nintex
Tue, 13th Aug 2019
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cx
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martech
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apm
The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.
Outsourcing market hits record high, despite sluggish growth in ANZ
Mon, 12th Aug 2019
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iaas
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partner programmes
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it management
The outsourcing market in Asia Pacific has hit a new record, with the managed services segment experiencing its best quarter in five years.
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
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it automation
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rpa
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apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
Why cloud-based computing is here to stay
Mon, 1st Oct 2018
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dc
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hyperscale
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colocation
Colocation and cloud services can work together to provide businesses with a strategic advantage and improved agility.
Interview: The inside word on Exabeam's State of the SOC report
Thu, 26th Jul 2018
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cybersecurity insurance
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soc
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dlp
Exabeam's State of the SOC report reveals 45% of security operations centres believe they are understaffed, with critical technology and staffing pain points.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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partner programmes
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csg
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outsourcing
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
‘Radical’ cloud services transforming Philippines IT outsourcing market
Thu, 28th Jun 2018
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iaas
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cloud services
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outsourcing
The IT outsourcing market in the Philippines is in the midst of a fundamental shift caused by cloud services that are key to its growth.
IDC Report: services market booming as organisations prioritise digital transformation
Wed, 16th May 2018
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idc
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services
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outsourcing
IDC reports IT services market growth to $502bn in 2H17, nears $1tn in full year, driven by digital transformation.
Investor data management outsourcing to hit 60% by 2021 - Survey
Thu, 10th May 2018
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data management
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research
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outsourcing
New research by State Street has revealed that the trend toward outsourcing data management is showing no sign of slowing.
Dispelling the myths about outsourcing data center operations and maintenance
Mon, 9th Apr 2018
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datacentre infrastructure
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power / energy
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cloud services
When attempting to decide whether outsourcing may be right for your organization, you’re likely to encounter myths and misperceptions.
IDC forecast ‘exploding’ cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
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uc
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martech
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ai
APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.
DX and 3rd Platform initiatives drive IT and business services growth
Tue, 21st Nov 2017
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partner programmes
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it services
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outsourcing
The IT services and business services market is being aided by demand for technology outsourcing and project oriented services as companies seek DX.
DX driving Philippines outsourcing market to US$500m by 2021
Mon, 21st Aug 2017
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outsourcing
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disruption
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idc
DX is helping drive IT outsourcing spend upwards in the Philippines, but multiyear and multimillion-peso deals are decreasing says IDC.
Two major BPOs form joint venture – open new delivery hub in Malaysia
Fri, 18th Aug 2017
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uc
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outsourcing
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contact centre
According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.
The Kiwi connection to Microsoft's new Canberra cloud regions
Thu, 17th Aug 2017
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hyperscale
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public cloud
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dc
These two new regions in Canberra will complement Microsoft’s existing cloud services currently delivered from Sydney and Melbourne.
Sify expands network presence to Interxion Marseille - aka 'Europe’s gateway'
Wed, 9th Aug 2017
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network infrastructure
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hyperscale
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dc
There are now a great number of network service providers and the like using Interxion Marseille, a facility they've coined 'Europe's gateway.'.