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Outsourcing stories

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Uk cfo london boardroom ai finance dashboards colleagues

UK CFOs put AI at heart of strategy & productivity push

Yesterday
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outsourcing
UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
Boroondara council office cloud automation dashboards collaboration

Boroondara adopts Datacom Datascape for council revamp

Yesterday
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outsourcing
Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
Boardroom 2026 ai investment vs cyber geopolitical risk tension

Forrester warns on 2026 tech budgets amid AI shifts

2 days ago
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Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
Ai automation analytics boardroom executives fast roi coins dashboard

C-suite demands faster tech payback & AI-led growth

3 days ago
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Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
1920 pictureofthreeicecreamsticks16 9

HCLTech to build AI-led IT for Magnum Ice Cream firm

3 days ago
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HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.
Isometric two data centers merging unified cloud security lock

11:11 Systems buys Ntirety in VMware cloud partner push

3 days ago
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11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
Image puneeta rajwant  head business support and administration  vertex group

Vertex Group names Puneeta Rajwant to lead India push

3 days ago
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Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.
London boardroom overlooking city skyline currency charts daylight

UK firms ramp up FX hedging as sterling volatility bites

Last week
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UK firms step up FX hedging as sterling’s sharp swings hit earnings, with more businesses extending hedge lengths and raising cover.
Thaddeus

TGT Global names Thaddeus Susara to lead vendor push

Last week
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TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
De novo team

de Novo to create 50 Welsh tech jobs in five years

Last week
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outsourcing
Welsh tech consultancy de Novo plans to create 50 digital roles in Newport over five years under its new ‘50 in 5’ hiring drive.
Uk electricity it control room sap dashboard stable operations

Rimini Street boosts SAP support for SP Electricity NW

Last week
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outsourcing
SP Electricity North West halves SAP support costs and fixes chronic login woes after switching maintenance and SSO services to Rimini Street.
Global workforce expansion latin america acquisition network

Hightekers buys Serviap to boost Latin America reach

Last month
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outsourcing
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
Uk insurance control room dashboards aviva tcs teams collaboration

Aviva expands TCS deal to run more UK life policies

Last month
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outsourcing
Aviva extends its tech pact with TCS, shifting another 1.1m UK life policies onto the BaNCS platform to streamline service and costs.
Anz boardroom erp legacy vs modern ai automation transformation

ANZ executives turn from ERP upgrades to agentic AI

Last month
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outsourcing
ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Australian cio dusk office rising cloud bills cost pressure

Australian CIOs brace for labour, cloud ‘bill shock’ by 2026

Last month
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outsourcing
Australian CIOs face 2026 ‘bill shock’ as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Global erp tax partnership office buildings puzzle integration

Rimini Street, Tidewater expand global ERP & tax pact

Last month
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outsourcing
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
2026 enterprise tech investment it leaders cloud data automation

Service-based IT & agentic AI to reshape 2026 spend

Last month
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outsourcing
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Australian city data centers isometric solar green energy cloud

National AI plan to turbocharge Australia’s AI uptake

Last month
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outsourcing
Australia’s National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.
Aging mainframe japan transforming to modern server room 2025

FPT, SCSK launch COBOL PARK to tackle 2025 ‘digital cliff’

Last month
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outsourcing
FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.
Singapore night skyline chains blue red cyber risk network

Singapore leads in third-party cyber risk, yet breaches rise

Last month
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outsourcing
Singapore firms boast world-leading third-party cyber risk programmes, yet 93% still report supply chain-related breaches, BlueVoyant warns.