Opinion stories - Page 86

Small and medium-sized enterprises (SMEs) are more in need of next-generation contact centres now than ever before.

With the idea of the metaverse gaining momentum in the past year, why not resolve to educate yourself as to what the future might hold?.

Organisations need data management tools to root out poor quality data and stop it from influencing virtual simulations.

Everyone knows that dirty data messes with customer experience. But what about employee productivity and business performance?.

Organisations need to protect their customers' data and implement these five best practices to minimise data breaches.

i-PRO predicts AI-based analytics, open AI platforms, privacy protection, cybersecurity, and supply chain issues for the physical security industry in 2023.

Alternative data, which has revolutionized investing, provides valuable insights that should be acted upon quickly to gain an advantage.

According to new research, web scraping is seen as the most valuable external data collection method, directly connected to company revenue generation.

CTOs and technology leaders must adopt the best approach to unify teams, or risk finger-pointing when issues arise. Error management and collaboration are key.

End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.

SAP is a critical part of business operations, giving enterprise companies the ability to deliver goods and services to customers around the world.

The supply chain and transport & logistics (T&L) sectors are under greater pressure to meet customer demands than ever before.

In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.

With the increasing use of artificial intelligence, and quantum computing expected to soon become a reality, the cyber threatscape is changing more than ever.

An assessment has found big gaps in schools' cybersecurity and recommends a multi-million-dollar boost to school funding for IT.

Global supply chains are facing multiple issues, including chip shortages, energy crises, transport disruptions, and labor shortages.

The dispersed workforce has increased cyber attack surfaces. Businesses must shift to client-based zero trust network security to protect against cyber risks.

What exactly is AI, how does it impact the internet, and how is it going to help transform the world of web3 and the metaverse?.

Organisations embracing digital transformation must prioritize cybersecurity measures as networks expand. Secure SD-WAN solutions offer enhanced protection.

Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.