Opinion stories - Page 103

Influential technologies in 2020 include the evolution of bots, real-time engagement, cybersecurity, AI sales, trust, and 5G.

Check Point researchers reveal intricate email scam by Chinese hackers, stealing USD $1 million meant for an Israeli startup from a Chinese VC firm.

In the digital age, SMBs must fine-tune UX to meet rising customer expectations for seamless, personalized interactions.

Accounts payable automation streamlines the invoice processing workflows in an organisation, Upstream Solutions says.

The productivity benefits of enabling cloud and mobile mean most organisations offer BYOD. But it's a headache for IT teams. Is there a balance?.

Digital transformation is vital for business growth but complex to execute. SnapLogic suggests a strategic, well-monitored approach to reap its benefits.

Too often, organisations are excited about the potential for CX transformation and embark on projects without developing a strategic approach, Intergen finds.

Technology has fundamentally altered the workplace in recent years, and the pace of this change will accelerate further during 2020, says Cubic Consulting.

The SaaS market is booming, forecast to reach USD $157 billion by 2020, providing businesses with flexibility, scalability, and a focus on long-term strategy.

On average, enterprises are using 1,427 distinct cloud services, with the typical employee using 36 different cloud applications during their working day.

A user-centered design approach starts with users and asking them what they want to gain a deeper understanding of their needs.

We're led to believe microservices are modern and monoliths are legacy - but it's not that easy, writes Segment's Alexandra Noonan and Calvin-French Owen.

Hackers are increasingly using AI to replicate voices, tricking individuals into transferring funds. Businesses must adopt a trust but verify approach.

Researchers are now looking to the complex structure of the human eye to redefine AI and networking, incorporating distributed intelligence into data centres.

While using IaaS brings many advantages, it also raises unique data leakage concerns that must be addressed in order to maintain robust cybersecurity.

The fourth Industrial Revolution is driven by the Softwarisation of Everything, intertwining the physical and digital worlds to maximise resource efficiency.

Digital images are increasingly being used as mechanisms for cyber-attacks. What can organisations to minimise risks and mitigate against this advanced threat?.

Data is one of the core elements of a digitally intelligent company and it is the key to unlocking real operational excellence.

Cloud's rise has reshaped IT, but it's Managed Cloud Service Providers, not just the big three, driving the future.

Hospitals investing in mobile technologies are experiencing better patient engagement, improved productivity and administrative efficiencies.