Online shopping stories - Page 8
UK sees world's highest Black Friday growth led by loyalty spend
Fri, 5th Dec 2025
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cx
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martech
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UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
How AI, social commerce & experience will reshape retail in 2026
Fri, 5th Dec 2025
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martech
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By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.
Social shopping sees record Black Friday surge as UK eCommerce grows
Fri, 5th Dec 2025
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social media
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online shopping
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black friday
UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.
Friendly fraud rise during Cyber Week threatens retail profits
Fri, 5th Dec 2025
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online shopping
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holiday season
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banking
US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.
Black Friday searches hit 33.5bn as shoppers favour value & pets
Fri, 5th Dec 2025
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genai
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ai
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online shopping
Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.
UK shoppers want AI for delivery but not to replace people
Thu, 4th Dec 2025
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cx
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martech
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supply chain
UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.
Website accessibility barriers drive UK shoppers to abandon sales
Tue, 2nd Dec 2025
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cx
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martech
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e-commerce
Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.
Black Friday: shoppers & retailers face rising cyber threats
Fri, 28th Nov 2025
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data protection
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mfa
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phishing
Around 60% of UK adults plan to shop this Black Friday, as retailers brace for rising cybercrime targeting fast-paced online sales and AI-driven bots.
Cyber Monday outpaces Black Friday as peak for UK online orders
Fri, 28th Nov 2025
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e-commerce
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online shopping
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black friday
Cyber Monday overtook Black Friday as the busiest day for UK online orders during peak season, accounting for 42% of Black Friday weekend sales.
Black Friday shoppers & retailers face surge in cyber threats
Fri, 28th Nov 2025
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malware
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ransomware
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devops
UK shoppers and retailers brace for a spike in cyberattacks this Black Friday as criminals exploit rising online spending with advanced scams.
UK shoppers demand price parity across online & physical stores
Fri, 28th Nov 2025
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cx
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martech
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online shopping
Nearly 80% of UK shoppers demand identical prices and promotions both online and in-store, linking price parity to brand loyalty and trust.
Fraud losses top GBP £1.17 billion as Black Friday scams surge
Fri, 28th Nov 2025
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e-commerce
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cybersecurity
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online shopping
Fraud losses in the UK surged to GBP £1.17 billion in 2024, with Black Friday scams and unauthorised card fraud sharply increasing online threats.
Onton raises USD $7.5 million to expand its AI shopping platform
Thu, 27th Nov 2025
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martech
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Onton secures USD $7.5 million seed funding to grow its AI-powered shopping platform, aiming to simplify online product search and expand globally.
OpenAI unveils ChatGPT shopping research with tailored guides
Wed, 26th Nov 2025
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data privacy
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transparency
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online shopping
OpenAI introduces a ChatGPT shopping tool offering personalised guides and real-time product comparisons to aid informed buying decisions across various categories.
eCommerce platforms face AI-powered cyber threats for 2025 season
Wed, 26th Nov 2025
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vpns
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mfa
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crypto
eCommerce platforms face rising AI-driven cyber threats ahead of 2025 holidays as attackers exploit vulnerabilities and stolen credentials for fraud.
Retailers face digital & cyber threats in Black Friday season
Wed, 26th Nov 2025
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endpoint protection
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phishing
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advanced persistent threat protection
Retailers face rising digital and cyber threats this Black Friday, with only 22% of sites optimised for mobile user experience amid surging online traffic.
Why multilingual messaging is becoming essential for shopify's global future
Wed, 26th Nov 2025
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cx
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martech
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Black Friday sees rise in sale searches but retailers risk missing out
Sun, 23rd Nov 2025
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cx
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martech
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e-commerce
Black Friday 2024 saw a surge in sale-related searches, with conversion rates tripling, but retailers risk losing customers if sites aren't optimised for deal queries.
UK shoppers favour in-store Black Friday buys for authenticity
Sat, 22nd Nov 2025
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online shopping
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millennials
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gen z
UK shoppers favour in-store Black Friday buys to avoid counterfeits, with 42% of Millennials seeking authenticity over online deals this year.
Black Friday shoppers warned of AI scams & rising phishing risks
Sat, 22nd Nov 2025
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phishing
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email security
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ai
Shoppers warned of rising AI-driven scams and phishing risks this Black Friday as fraudsters exploit urgent deals to harvest data and hijack loyalty accounts.