Online shopping stories

Retailers called on to win over shoppers as cost of living rises
This month
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branding
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online shopping
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consumer
After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.

How online returns harm Australian retailers' image
Last month
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retailers
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online shopping
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research
New research from Manhattan Associates has revealed how online returns processes are detrimental to shaping Australian retailers' perceptions.

ECI introduces Spruce eCommerce for timber and building industry
Fri, 28th Jul 2023
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cloud services
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online shopping
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website
Integrating with Spruce ERP software, the new eCommerce solution combines professional website design with a customer portal to simplify online shopping.

Five ways collecting and analyzing web data can drive sales
Fri, 21st Jul 2023
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data analytics
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online shopping
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sales
Collecting competitive data not only solves your simplest challenges with figuring out pricing and inventory- it can also help to boost your sales.

Solving returns crisis: Harnessing tech for a fashionable future
Tue, 11th Jul 2023
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retailers
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shopping
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customers
The fashion industry grapples with the repercussions of high return rates, particularly in the realm of clothing purchases.

Pattern Australia prepares brands for Amazon Prime Day
Wed, 28th Jun 2023
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aws
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online shopping
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amazon prime
Pattern identifies key shopping categories for consumers to watch this Amazon Prime Day, with home and kitchen, electronics and books predicted to be popular.

Embracing innovation for retail success in the digital era
Mon, 26th Jun 2023
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online shopping
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mobile apps
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retail
Retailers are no longer constrained by their physical locations – going online will help them serve a global market.

66% of scammed Australians unlikely to report them
Thu, 22nd Jun 2023
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cybersecurity
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scams
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online shopping
Online shopping scams are often a little different. It involves criminals creating a mimic of ghost shopping sites to rip off unsuspecting shoppers.

60% of New Zealand shoppers purchasing secondhand clothing
Tue, 20th Jun 2023
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shopping
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online shopping
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digital marketplace
New Zealand's largest pre-loved fashion marketplace, Designer Wardrobe, has unveiled the results of its first-ever survey.

Auctane expands portfolio after acquiring Return Rabbit
Fri, 16th Jun 2023
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cx
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delivery-as-a-service
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online shopping
The acquisition advances Auctane's commitment to enhancing end-to-end delivery experiences and aids the company's portfolio of multi-carrier shipping solutions.

Exclusive: CitrusAd highlights the importance of retail media
Wed, 7th Jun 2023
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advertising
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branding
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online shopping
Built from the ground up for retail, the CitrusAd platform is designed as a white-label product allowing retailers to control when, where and how ads are served.

Marketplaces are the Next Frontier in Omnichannel Retail
Fri, 28th Apr 2023
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omnichannel
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branding
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online shopping
The reality of eCommerce is that almost all consumers cross-shop, research, and view products on several different channels before making a purchase.

Wesfarmers OneDigital, AWS to transform shopping experience
Thu, 6th Apr 2023
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cloud services
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aws
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online shopping
"The wide range of services from AWS allows us to quickly build and run modern applications without having to worry about managing infrastructure."

Amazon passing eBay in popularity says new research
Fri, 24th Mar 2023
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amazon
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online shopping
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retail
The report investigated Australian' shoppers' changing eCommerce habits and the latest digital marketplace trends.

Will the Metaverse change retail as we know it in 2023?
Tue, 21st Mar 2023
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omnichannel
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metaverse
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online shopping
Many futurists have glorified the potential benefits of its positively revolutionary potential for the future of work, retail, and even bigger societal issues.

Flexible payment options vital in boosting eCommerce sales
Wed, 15th Mar 2023
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bnpl
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retailers
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online shopping
With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.

67% rise in fraud losses in the UK in 2022, says money.co.uk
Wed, 15th Mar 2023
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fintech
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cybersecurity
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online shopping
The personal finance experts at money.co.uk, in their 2022 Fraud Report, have revealed the average monthly losses to fraudsters in 2022 to be over £333 million.

Oxford spin-out Aistetic’s AI tool for clothing measurements
Thu, 9th Mar 2023
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low-code
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ai
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online shopping
Oxford University tech spin-out Aistetic’s new AI tool that scans the human body to provide accurate clothing measurements will save billions for UK retailers.

The progressive evolution of the eCommerce experience
Tue, 7th Mar 2023
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advertising
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online shopping
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retail
Shopping is not solely the purchase of a good but involves an attachment to the product, a secret weapon for the informed retailer armed with shoppable video.

Retailers must change how they manage customer experience or risk getting left on the shelf
Thu, 2nd Mar 2023
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cx
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it automation
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online shopping
Online retail isn’t just about marketing products effectively. Customer experience is just as crucial to success.

eCommerce perceived and real user needs differ: Storyblok
Wed, 1st Mar 2023
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cx
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cms
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website
Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses’ perceived customer needs and reality.

New report finds 49% of Aussies prefer personalised shopping
Wed, 18th Jan 2023
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cx
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online shopping
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soti
New research from SOTI has found 49% of Australian consumers prefer to shop with retailers offering an experience based on their personal preferences.

Manhattan Associates predicts retail tech trends for 2023
Wed, 18th Jan 2023
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omnichannel
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it automation
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bnpl
The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.

Aussie shopping habits may leave online buyers at risk
Thu, 22nd Dec 2022
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cybersecurity
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paypal
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online shopping
Online shopping used to mean sitting at the computer, however Australians are now shopping anytime, anywhere, and are at risk of distraction.