eCommerceNews UK - Technology news for digital commerce decision-makers

Millennials stories

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Recruiters warn AI may be screening out strong candidates

Today
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digital transformation
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genai
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ai
UK recruiters warn AI-led hiring is filtering out strong candidates, with many candidates saying automated screening is unfair and impersonal.
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Shoppers turn against AI social content, survey finds

Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
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Visa says AI agents may soon negotiate business deals

Last week
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digital transformation
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fintech
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Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
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Britons would ditch heating before internet, survey finds

This month
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uc
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smart home
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digital entertainment
Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.
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Delivery options drive AI shopping decisions, Ingrid finds

This month
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cx
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
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UK workers lose meeting time to hybrid tech glitches

Last month
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digital transformation
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hcm
UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.
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Visa launches subscription manager for recurring payments

Last month
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Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
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Companies grow quieter as polarisation reshapes PR

Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
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UK shoppers will pay more for seamless retail experience

Last month
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digital transformation
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cx
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UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
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Venmo links with PayPal for global money transfers

Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
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Generational divides shape how shoppers use green data

Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
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Slow retail websites risk billions in lost UK sales

Last month
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digital transformation
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cx
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martech
Sluggish UK retail websites are prompting shoppers to abandon baskets, risking an estimated GBP £38 billion in lost eCommerce sales this year.
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LegacyX unveils Vortex dating app & LXDC GIF tool

Last month
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data protection
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devops
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email security
London-based LegacyX launches Vortex dating app and LXDC GIF tool, betting on blended social discovery and creator-focused expression.
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Payroll errors drive UK staff into debt & new jobs

Last month
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digital transformation
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hcm
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partner programmes
Payroll blunders leave UK staff missing bills, borrowing to cope and eyeing the exit ahead of new HMRC rules in April 2026.
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AI in love lives: help for some, a deal-breaker for others

Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
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Most Britons shun digital detox as online life dominates

Fri, 27th Feb 2026
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uc
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hybrid & remote work
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healthtech
Most Britons resist digital detoxing, with nearly two thirds never fully switching off as online access becomes a day‑to‑day necessity.
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AI misalignment costs UK firms billions in lost gains

Fri, 13th Feb 2026
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digital transformation
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hcm
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partner programmes
Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.
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UK consumers step up cross-checking as AI use grows

Wed, 11th Feb 2026
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cx
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martech
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genai
UK consumers are embracing AI tools but trust is splintering, with most cross-checking search, social and brand sites before deciding.
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UK shoppers prize accurate updates over rapid delivery

Fri, 6th Feb 2026
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cx
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martech
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supply chain
UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.
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UK daters embrace AI romance as scams & loneliness rise

Sat, 31st Jan 2026
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ai ethics & governance
Lonely UK daters increasingly turn to AI companions even as romance scams surge, with rising losses and growing trust in chatbots over humans.