eCommerceNews UK - Technology news for digital commerce decision-makers
United Kingdom

Knowledge Management Stories

UK Stories

Knowledge Management stories

Global Stories

Knowledge Management stories

CortexForge unveils client-owned systems inside Microsoft
Software-as-a-Service

CortexForge unveils client-owned systems inside Microsoft

The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.

By Joseph Gabriel Lagonsin • 4 min read • Today
Glean says remote MCP server beats rivals in tests
Data Analytics

Glean says remote MCP server beats rivals in tests

Better search design could cut AI costs and improve accuracy at work, as Glean says its remote MCP server outperformed rival tools.

By Mark Tarre • 4 min read • Last week
iManage launches MCP Server to link content with AI
Software-as-a-Service

iManage launches MCP Server to link content with AI

The new server could cut integration work for firms using several AI tools, while keeping sensitive documents governed inside iManage.

By Sofiah Nichole Salivio • 4 min read • Last week
Foxit launches document management system in PDF tools
Software-as-a-Service

Foxit launches document management system in PDF tools

Businesses could cut retrieval times and compliance risks as Foxit adds cloud-based document storage, search and governance to its PDF tools.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Author-it launches AION JSON format for enterprise AI
Document Management

Author-it launches AION JSON format for enterprise AI

The no-cost addition aims to help companies feed governed content into chatbots and AI agents without losing provenance or context.

By Mark Tarre • 3 min read • Last week
Boomi & Guru launch AI data partnership for agents
Digital Transformation

Boomi & Guru launch AI data partnership for agents

Businesses could get more reliable AI answers as verified knowledge is linked with live enterprise data across Boomi and Guru's platforms.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Responsive links ChatGPT & Copilot to approved content
Customer Experience

Responsive links ChatGPT & Copilot to approved content

The move lets sales teams answer customers faster in AI tools while keeping responses tied to vetted company content and audit trails.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Foxit launches document management system in PDF tools
Document Management

Foxit launches document management system in PDF tools

Businesses can cut document retrieval times and admin overhead as Foxit folds storage, search and governance into its PDF tools.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Plat4mation rolls out Luminance across 13 countries
Document Management

Plat4mation rolls out Luminance across 13 countries

As contract volumes rose, the consultancy turned to AI to speed reviews, cut missed risks and keep legal oversight consistent in 13 markets.

By Sean Mitchell • 4 min read • Last week
Plaud launches team workspace for workplace conversations
Data Protection

Plaud launches team workspace for workplace conversations

Businesses can now centralise meeting notes as Plaud moves beyond solo use, with privacy set by default and controls for teams.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Thomson Reuters connects Claude to CoCounsel Legal AI
Data Protection

Thomson Reuters connects Claude to CoCounsel Legal AI

Legal teams could gain faster drafting with verified citations as Thomson Reuters ties Anthropic's Claude into CoCounsel Legal.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Phoenix47 launches Fusion47 AI agent for IT support
Data Protection

Phoenix47 launches Fusion47 AI agent for IT support

IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.

By Sofiah Nichole Salivio • 3 min read • Last week
JAGGAER launches AI assistant for procurement teams
Data Analytics

JAGGAER launches AI assistant for procurement teams

Support tickets could fall as JAGGAER embeds a multilingual AI assistant into procurement workflows to answer policy and supplier questions.

By Sofiah Nichole Salivio • 4 min read • Last week
Docusign launches AI tools for in-house legal teams
Digital Transformation

Docusign launches AI tools for in-house legal teams

Legal teams could cut contract delays as Docusign folds AI assistants and agents into its agreement platform with new software links.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Atlassian widens AI push with Teamwork Graph & Rovo
Digital Transformation

Atlassian widens AI push with Teamwork Graph & Rovo

Broader access to work data could make AI agents more useful inside large firms, as Atlassian opens up its Teamwork Graph and Rovo tools.

By Mark Tarre • 4 min read • Last week
DataIQ names top 10 North America data & AI leaders
Data Analytics

DataIQ names top 10 North America data & AI leaders

DataIQ says six women feature in its North America top 10 for 2026 as data and AI chiefs shift from analytics to business decisions.

By Sean Mitchell • 5 min read • Last week

Stories from Other Regions

Knowledge Management stories

AI is outpacing your data platform - what CIOs need to understand
Data Analytics

AI is outpacing your data platform - what CIOs need to understand

CIOs face rising risk as agentic AI moves into production faster than most data platforms can govern, retrieve and act on reliably.

By Indira Bandari • 9 min read • Last week