The Ultimate Guide to IT Automation
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
UK IT Automation News
Regional stories with direct local relevance
UK firms see strong returns from AI adoption research
Most UK organisations using AI are seeing measurable gains, with productivity, cost savings and revenue growth among the clearest benefits.
NTT Data rolls out AI ops platform for Daimler Truck
The rollout aims to cut outages and speed fault response across Daimler Truck's global factories, offices and cloud systems.
SolarWinds says AI in IT service management hides costs
Most IT teams are finding AI in service management costs more in training, data cleanup and upkeep than they expected.
SnapLogic expands SnapGPT across integration lifecycle
Enterprise teams can now use natural language to plan, build and troubleshoot integrations as SnapLogic widens SnapGPT across its platform.
PDQ adds endpoint management tools for Windows, Mac
IT teams can now manage Windows and Mac devices from one platform, with new tools aimed at closing patch gaps and speeding enrolment.
SNP & Palantir launch AI tools for SAP transformations
Automating manual test-data work could cut delays and staff effort in SAP migration programmes as SNP and Palantir roll out new AI tools.
Analyst Insights
Research and market analysis connected to IT Automation
CloudBolt launches free cloud platform for 100 resources
Equinix launches managed AI cloud connectivity service
IDC survey flags networking bottlenecks for agentic AI
Tanium named leader in IDC digital employee experience
Corma earns second Gartner nod for SaaS management
Expert Columns
Voice as a modern growth lever for MSPs
Why trust is the bottleneck for AI-driven operations
Why a Paranoid Posture promises to revolutionise threat detection and response
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
AI is accelerating women's impact in tech - here's what it looks like up close
Why auto update is the most underrated security feature on your firewall
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the network
Recent IT Automation News
Certificate failures cost Australian firms over USD $250,000
Expired or mismanaged certificates are now causing outages for many Australian firms, with nearly a tenth reporting losses above USD $250,000.
Riverbed launches Network 360 with AI observability
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Scality launches Maestro for managed storage fleets
Service providers can now centralise monitoring, updates and billing across distributed ARTESCA fleets without VPNs or manual capacity reporting.
Hexnode launches Synapse AI layer for IT workflows
It aims to cut manual handoffs in onboarding, access changes and incident response by linking multiple enterprise tools under one AI layer.
IT pros say password sharing is top security lapse
User behaviour remains IT's biggest vulnerability, with 65% of professionals saying password sharing is the worst security lapse.
NTT Data expands AI ops platform for Daimler Truck
Daimler Truck's manufacturing operations will get earlier warnings of IT faults as NTT Data adds AI monitoring and automation across its global infrastructure.
GoTo, Nexthink launch bidirectional Rescue integration
Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.
TeamViewer adds approved AI fixes to remote support
The new feature lets technicians approve AI-led repairs in live support sessions, aiming to speed fixes while keeping an audit trail.
NETSCOUT expands data platform to boost enterprise AI
Enterprises could cut AI costs and speed incident resolution as NETSCOUT adds packet-derived evidence to existing observability tools.
Wipro renews ABB digital workplace deal with AI push
AI-led support will now cover ABB staff worldwide, as Wipro extends a long-running workplace contract to automate device management and service desk tasks.
Microsoft 365 readiness gaps worry MSPs as AI demand grows
Only 3% of MSPs said every client tenant is Copilot-ready, despite AI governance becoming the fastest-growing request.
Nintex unifies automation & AI in platform overhaul
Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.
Cisco expands Secure AI Factory with NVIDIA support
Rising demand for validated AI infrastructure is driving Cisco and NVIDIA to add rack-scale support for larger enterprise deployments.
Hexnode launches AI context layer for endpoint management
It aims to cut the steps IT administrators take by routing natural-language requests to specialist workflow agents while keeping human approval for changes.
PDQ adds ticketing integrations & Mac vulnerability tools
Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.
Google launches AI agents for database setup & ops
Database teams could cut setup and fault-finding time as Google folds natural-language guidance into Cloud SQL, Spanner and AlloyDB tools.
Intune satisfaction rises as IT teams battle manual work
Despite high satisfaction, most IT teams still spend six to 15 hours a week on manual Intune tasks, survey findings show.
Acronis launches AI tools for managed service providers
Managed service providers are being given one environment for automation and ticket handling as Acronis seeks to reduce manual workloads and boost margins.
Tenable adds always-on AI routines to Hexa platform
Security teams could cut overnight triage and remediation work as the platform gains persistent memory and scheduled routines.
IT leaders prioritise AI over infrastructure as code
Most firms still depend on manual endpoint workflows, even as they plan to step up AI spending and struggle with slow patching and poor visibility.
Job Moves
AutoRek appoints Tony Livesey as Technology and Product Chief
Mindgard appoints industry veterans to lead AI security expansion
Lobster appoints Emanuel Eibach as CFO to drive global growth
ICS.AI names Tim Irons as Chief Financial Officer to drive growth
Kallikor appoints Chris Brett to lead supply chain simulation
Saviynt appoints Tim Mooney as executive advisor
Kyle Hill promoted to CTO to spearhead AI at ANS
Scality appoints Peter Brennan as Chief Revenue Officer
