eCommerceNews UK - Technology news for digital commerce decision-makers
United Kingdom

Integration Stories

UK Stories

Integration stories

de Novo wins Cardiff council systems overhaul deal
Data Analytics

de Novo wins Cardiff council systems overhaul deal

The overhaul will replace systems used by 15,000 staff and add STEM events for up to 2,500 children across Cardiff.

By Sofiah Nichole Salivio • 4 min read • Yesterday
OneAdvanced ties up with Clarus in warehouse software push
Software-as-a-Service

OneAdvanced ties up with Clarus in warehouse software push

The tie-up aims to cut data silos and manual reconciliation for logistics firms under pressure to link warehouse, finance and workforce systems.

By Mark Tarre • 3 min read • 2 days ago

Global Stories

Integration stories

Freehand raises USD $75 million for supply chain AI
Software-as-a-Service

Freehand raises USD $75 million for supply chain AI

The startup's software is already at Meta and Unilever, as investors back its push to cut supply chain costs and manual work.

By Sofiah Nichole Salivio • 5 min read • Today
Algolia adds guardrails for fashion AI shopping tools
Software-as-a-Service

Algolia adds guardrails for fashion AI shopping tools

Fashion retailers can now curb costly AI shopping errors as Algolia adds guardrails tied to live stock, prices and business rules.

By Sean Mitchell • 4 min read • Yesterday
Hotels warned on AI readiness as tools gain traction
Software-as-a-Service

Hotels warned on AI readiness as tools gain traction

Hotels risk wasting AI investment unless they fix disconnected systems, unreliable data and staff training first, Access Hospitality says.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Rapid7 launches Cyber GRC to unite security & compliance
Digital Transformation

Rapid7 launches Cyber GRC to unite security & compliance

By linking live security data to compliance workflows, the new platform aims to help firms prove controls work and reduce audit friction.

By Sean Mitchell • 4 min read • Yesterday
Teletrac Navman launches Energy Hub for mixed fleets
Digital Transformation

Teletrac Navman launches Energy Hub for mixed fleets

Fleet managers gain a single view of charging, fuel and reimbursement data as mixed-energy operations grow more complex.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
AI users spend more time on coordination, study finds
Software-as-a-Service

AI users spend more time on coordination, study finds

Managers using AI daily are spending 20.3 hours a week on coordination, with status meetings and re-explaining work driving the loss.

By Karen Joy Bacudo • 4 min read • 2 days ago
SAP, Google Cloud expand zero-copy data access for BigQuery
Data Analytics

SAP, Google Cloud expand zero-copy data access for BigQuery

Businesses can now query live SAP data in BigQuery without replication, cutting storage overhead and speeding analytics and AI projects.

By Sean Mitchell • 6 min read • 2 days ago
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Kong opens Milan & Paris offices amid Europe growth
Software-as-a-Service

Kong opens Milan & Paris offices amid Europe growth

Customer demand across Europe has fuelled a 72% rise in Kong's regional base, prompting new offices in Milan and Paris.

By Mark Tarre • 3 min read • 3 days ago
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Integration stories

Airbyte adds workspaces & HubSpot writes for agents
Software-as-a-Service

Airbyte adds workspaces & HubSpot writes for agents

Access controls are tightening as Airbyte lets AI agents update HubSpot records and limits each team to its own workspace.

By Mark Tarre • 3 min read • Today
Singapore Management University modernises operations
Software-as-a-Service

Singapore Management University modernises operations

The overhaul has already triggered nearly 3,900 workflows and onboarded more than 10,000 suppliers, tightening controls across campus operations.

By Karen Joy Bacudo • 4 min read • Yesterday
OpenAI launches Health in ChatGPT for US users on web, iOS
Wearables

OpenAI launches Health in ChatGPT for US users on web, iOS

Users can now link medical records and Apple Health to ChatGPT, as OpenAI broadens its AI chatbot into personal health management for adults in the US.

By Mark Tarre • 4 min read • 3 days ago
Geotab wins TCA approval for GO9B telematics device
Risk & Compliance

Geotab wins TCA approval for GO9B telematics device

Heavy vehicle operators can now keep existing hardware or adopt a second approved device as Geotab expands its Australian compliance options.

By Mark Tarre • 3 min read • Last week
Quontic links Alkami & MANTL to lift digital uptake
Digital Transformation

Quontic links Alkami & MANTL to lift digital uptake

New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.

By Karen Joy Bacudo • 4 min read • Last week