eCommerceNews UK - Technology news for digital commerce decision-makers
United Kingdom

Insurance Stories

UK Stories

Insurance stories

Financial leaders fear AI could harm vulnerable customers
Fintech

Financial leaders fear AI could harm vulnerable customers

Most firms have expanded customer-facing AI even as a survey found 77% fear their strategies could harm vulnerable customers.

By Karen Joy Bacudo • 5 min read • Last week
It's time insurance seeks out next gen responsible technologies
Data Protection

It's time insurance seeks out next gen responsible technologies

Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.

By Paula Milton • 5 min read • Last week
London e-bike thefts hit record high as market grows
Smart Cities

London e-bike thefts hit record high as market grows

Rising losses are putting pressure on operators and insurers as London's e-bike fleet grows, with thefts up 21% to a record 2,966 last year.

By Sofiah Nichole Salivio • 3 min read • Last month

Global Stories

Insurance stories

IBM & Google Cloud launch new AI modernisation practice
Hybrid Cloud

IBM & Google Cloud launch new AI modernisation practice

It aims to help regulated industries connect AI agents to legacy systems without rebuilding core infrastructure, as demand for production rollouts grows.

By Mark Tarre • 4 min read • Yesterday
Kodesage raises USD $6.6 million seed for AI legacy tools
Data Protection

Kodesage raises USD $6.6 million seed for AI legacy tools

The funding will help Kodesage expand in the United States and Europe as it targets banks and utilities stuck with ageing on-premise software.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Siemens launches AI software to scale industrial use
Digital Transformation

Siemens launches AI software to scale industrial use

Industrial groups may cut manual effort and speed up issue resolution as Siemens pushes AI from pilots into governed production workflows.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Quant & IBM launch Ava at Fortitude Re to cut calls
Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • Last week
AutoRek wins FTF News Best Reconciliation Solution
Digital Transformation

AutoRek wins FTF News Best Reconciliation Solution

Rising data volumes and tighter controls are driving demand for reconciliation tools, with AutoRek's award reflecting that pressure.

By Sofiah Nichole Salivio • 3 min read • Last week
Hyland partners with Microsoft to expand Azure reach
Software-as-a-Service

Hyland partners with Microsoft to expand Azure reach

Customers in regulated sectors will gain more deployment choice and data residency options as Hyland extends its content platform across Microsoft Azure.

By Sofiah Nichole Salivio • 4 min read • Last week
CFOs can win by deploying AI strategically, Gartner says
Manufacturing

CFOs can win by deploying AI strategically, Gartner says

Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.

By Karen Joy Bacudo • 4 min read • Last week
AI in crisis communications: why route knowledge beats the next new tool
Agricultural Technology

AI in crisis communications: why route knowledge beats the next new tool

Businesses risk wasting AI spend unless they map workflows first, as routing knowledge matters more than buying yet another tool.

By Dwayne Alexander • 6 min read • Last month
Targa Telematics launches AI vehicle delivery monitoring
Digital Transformation

Targa Telematics launches AI vehicle delivery monitoring

Leasing firms could cut delays and insurance risks as new software spots delivery errors and missing paperwork before contracts begin.

By Mark Tarre • 4 min read • Last month
EY and Microsoft launch US$1bn global AI program worldwide
Manufacturing

EY and Microsoft launch US$1bn global AI program worldwide

The five-year plan aims to move clients beyond pilot projects and into enterprise-wide AI use, targeting measurable returns across core functions.

By Mark Tarre • 3 min read • Last month
Fincons & Expert.ai expand AI tie-up for enterprises
Digital Transformation

Fincons & Expert.ai expand AI tie-up for enterprises

Large firms in regulated sectors are under pressure to make AI decisions traceable and controllable before scaling them across core workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last month
TCS teams up with Mistral for enterprise AI models
Data Protection

TCS teams up with Mistral for enterprise AI models

Regulated industries will get custom models with tighter data control as TCS opens Mistral Forge access to enterprise clients worldwide.

By Mark Tarre • 3 min read • Last month
EY, Microsoft launch AI push with USD $1 billion plan
Data Protection

EY, Microsoft launch AI push with USD $1 billion plan

Organisations will get a single team to deploy AI across core functions, as EY and Microsoft commit more than USD $1 billion over five years.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Insurance stories

Asia boards rank cyber attacks as top liability risk
Data Protection

Asia boards rank cyber attacks as top liability risk

Cyber resilience now sits at the centre of Asian boardroom risk planning, with 76% of directors citing data loss and attacks as key concerns.

By Sofiah Nichole Salivio • 4 min read • Last week