Hunter Middleton stories
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
8x8 and Genesys collaborate on customer service solution
With the new integration, organisations can align agents and the appropriate subject matter experts to collaborate for better customer outcomes.
8x8 release blends contact centre and unified comms solutions
8x8 Agent Workspace, a new contact centre experience, aims to improve efficiency and effectiveness for customer interactions.
8x8 brings receptionist role into the future with latest offering
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
Global adoption of 8x8 Voice for Microsoft Teams surpasses 100,000 users
8x8's voice solution for Microsoft Teams exceeds 100,000 business users globally with call recording and presence sync enhancements.