Hunter Middleton stories
![Story image](../../../../../uploads/story/2023/12/15/preview_img-BRPIoqmJMDnEAGQMey1bWgm9.webp)
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
Fri, 15th Dec 2023
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uc
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digital entertainment
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social media
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
![Story image](../../../../../uploads/story/2022/04/13/preview_GettyImages-1320957706.webp)
8x8 and Genesys collaborate on customer service solution
Wed, 13th Apr 2022
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crm
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uc
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cx
With the new integration, organisations can align agents and the appropriate subject matter experts to collaborate for better customer outcomes.
![Story image](../../../../../uploads/story/2022/03/18/preview_GettyImages-969103090.webp)
8x8 release blends contact centre and unified comms solutions
Fri, 18th Mar 2022
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uc
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crm
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martech
8x8 Agent Workspace, a new contact centre experience, aims to improve efficiency and effectiveness for customer interactions.
![Story image](../../../../../uploads/story/2021/09/29/preview_GettyImages-1020033512.webp)
8x8 brings receptionist role into the future with latest offering
Wed, 29th Sep 2021
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uc
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cx
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martech
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
![Story image](../../../../../uploads/story/2021/09/28/preview_GettyImages-1248735803__1_.webp)
Global adoption of 8x8 Voice for Microsoft Teams surpasses 100,000 users
Tue, 28th Sep 2021
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uc
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voip
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microsoft
8x8's voice solution for Microsoft Teams exceeds 100,000 business users globally with call recording and presence sync enhancements.