Hunter Middleton stories

Hunter Middleton is an insightful author known for exploring innovative solutions within the realm of customer service and communication technologies. His recent stories focus on the efforts of 8x8, a leader in cloud-based communication services, to improve the retail and customer experience through new tools and collaborations.

Through reading Middleton's work, readers can learn about the trends shaping the retail environment, particularly the impact of technology on customer interactions. His exploration of the 'Sales Assist' tool reveals how advancements can empower retailers and enhance shopper satisfaction.

Additionally, Middleton dives into collaborations like that between 8x8 and Genesys, offering insights into how organizations can effectively integrate teams for improved service outcomes. This demonstrates the growing importance of collaboration in today’s business landscape.

His stories on the adoption of 8x8 Voice for Microsoft Teams highlight the successful integration of communication tools within organizations, showing how businesses can leverage technology for enhanced operations. Readers gain perspective on global trends and the benefits of modern communication solutions.

Moreover, Middleton discusses the evolution of roles within the workplace, such as the transition of the receptionist role through the introduction of 8x8 Frontdesk. This reflects on how technology can transform traditional jobs, making them more effective in a hybrid work setting.