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Granicus stories

Housing digital services face trust gap, Granicus warns
Digital Transformation

Housing digital services face trust gap, Granicus warns

Nearly half of UK citizens distrust AI in public housing services, despite workers reporting strong confidence in accessibility and delivery by 2028.

By Sean Mitchell • 4 min read • Fri, 31st Jul 2026
UK public sector races ahead with AI as trust lags
Data Analytics

UK public sector races ahead with AI as trust lags

Public confidence is trailing adoption, with nearly half of citizens uneasy about AI in services despite rapid uptake by public bodies.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026
Granicus names UK digital government awards winners
Customer Experience

Granicus names UK digital government awards winners

Public sector digital projects cut waits, boosted participation and saved staff time across UK councils as Granicus named seven award winners.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 22nd Apr 2026
Digital literacy & leadership slow UK public sector upgrades
Unified Communications

Digital literacy & leadership slow UK public sector upgrades

Digital literacy and weak leadership hinder UK public sector's digital upgrades despite investments in AI, big data, and cybersecurity, says Granicus research.

By Jed Nykolle Harme • 4 min read • Fri, 4th Jul 2025

Global Stories

Granicus stories

Granicus launches destinations cloud for tourism bodies
Customer Relationship Management

Granicus launches destinations cloud for tourism bodies

The new platform aims to help tourism bodies prove community impact and justify investment as pressure grows to balance visitors with residents.

By Sean Mitchell • 4 min read • Thu, 14th May 2026
Granicus names seven digital government award winners
Smart Cities

Granicus names seven digital government award winners

Measured gains in service speed and transparency drove Granicus's awards, with councils cutting wait times, costs and phone enquiries.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 24th Apr 2026
Granicus names Karthik Anbalagan to lead AI in public sector
Customer Relationship Management

Granicus names Karthik Anbalagan to lead AI in public sector

Granicus appoints Karthik Anbalagan as General Manager of Emerging Technologies to lead AI innovation for government public sector engagement and services.

By Jed Nykolle Harme • 4 min read • Thu, 18th Sep 2025
Granicus names Karthik Anbalagan to lead public sector AI push
Customer Relationship Management

Granicus names Karthik Anbalagan to lead public sector AI push

Granicus has named Karthik Anbalagan to lead its AI innovations, enhancing public sector digital services and citizen engagement across Australia and New Zealand.

By Melvin Hipolito • 3 min read • Fri, 12th Sep 2025
Granicus debuts Service Cloud to boost council digital services
Digital Transformation

Granicus debuts Service Cloud to boost council digital services

Granicus has launched its Service Cloud platform in Australia and New Zealand to help councils enhance digital services and boost community engagement.

By Melvin Hipolito • 3 min read • Wed, 13th Aug 2025
Granicus launches Engagement Cloud to boost public sector trust
Digital Transformation

Granicus launches Engagement Cloud to boost public sector trust

Granicus launches Engagement Cloud in Australia and New Zealand to help public sector boost trust through personalised, data-driven communication and services.

By Melvin Hipolito • 3 min read • Tue, 24th Jun 2025
Granicus unveils advanced data & AI tools for governments
Data Analytics

Granicus unveils advanced data & AI tools for governments

Granicus has unveiled its latest updates, enhancing its solutions suite with advanced AI and data analytics to transform government operations and citizen engagement.

By Imee Dequito • 2 min read • Tue, 28th Jan 2025
Granicus honours Aussie & Kiwi digital government leaders
Digital Transformation

Granicus honours Aussie & Kiwi digital government leaders

Granicus has revealed its 2024 Digital Government Awards winners in Australia and New Zealand, celebrating innovative public sector digital advancements.

By Melania Watson • 3 min read • Wed, 27th Nov 2024

Stories from Other Regions

Granicus stories

Queensland councils enhance digital tools with Granicus
Housing

Queensland councils enhance digital tools with Granicus

The Local Government Association of Queensland has teamed up with Granicus to boost digital tools aimed at enhancing community liveability across the state.

By Sean Mitchell • 2 min read • Wed, 9th Oct 2024