Financial Services stories - Page 47

Org Group has taken a minority stake in Irish start-up HappyPath Labs to expand its reach in AI-driven customer experience technology for contact centres.

Organisations using NiCE's AI-driven CXone Mpower platform report faster response times, better service quality, and improved staff efficiency across sectors.

Financial services excel at preventing cyber vulnerabilities but take a median 61 days to fix issues, risking systemic exposure despite strong security programs.

Nearly three-quarters of UK and Ireland consumers now trust AI assistants, with 79% confident chatbots provide reliable help, says IBM study.

UK banks lead in AI adoption with GBP £1.8bn planned investment, but 63% have yet to see significant business gains from these technologies.

AI adoption is forecast to widen the gender skills gap in the UK's GBP £1 trillion tech sector, raising concerns over equality in emerging industries.

Chainlink and 24 major banks collaborate to reduce $58 billion global corporate actions costs, using AI and blockchain for real-time data sharing and automation.

Enterprises investing USD $5.4m yearly in AI see higher ROI when mature adopters focus on secure, well-governed information management.

Testlio, Bugcrowd and InnoWave launch Testlio Apex Partner Programme, uniting global experts to enhance software quality assurance in fintech and tech sectors.

UiPath launches new AI automation suite with pre-built solutions and orchestration tools to boost enterprise efficiency and ROI in AI transformation.

Thomas Sullivan has been appointed Managing Director of DTCC Digital Assets to lead strategic growth and innovation in digital finance and blockchain integration.

Optimizely's AI platform Opal hits record use, enabling 10,000 daily marketing actions across 50+ countries, boosting campaign speed and personalisation globally.

The UK's new digital ID scheme aims to cut fraud by GBP £1.6bn yearly but faces concerns over inclusion, innovation, and effective implementation from experts.

Dwolla aims to unify instant payments via a single API across FedNow and RTP, simplifying real-time transactions for enterprises amid rapid market growth.

Cloudera invests USD $300 million in hybrid AI and data, focusing on secure, compliant platforms for complex enterprises amid AI demand surge.

Peak XV launches Surge 11 with 23 startups across AI, fintech, consumer brands, and infrastructure from India, APAC, and global markets.

Equinix unveils Distributed AI Infrastructure, linking 270+ data centres in 77 markets to enable secure, low-latency AI deployment worldwide.

Cloudera and Dell have combined their platforms to launch a unified Private AI solution that simplifies data governance and scales enterprise AI securely and cost-effectively.

Equinix launches Distributed AI platform and global labs to help enterprises accelerate AI adoption with faster, scalable, and globally connected infrastructure.

Tokenised funds are forecast to surge from $4 billion in 2024 to $235 billion by 2029, driven by growing links between traditional asset management and DeFi platforms.