Employee Experience (EX) stories - Page 4

Zellis unveils AI payroll updates at London user summit
Fri, 22nd Nov 2024
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hcm
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microsoft
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microsoft azure
At its London summit, Zellis revealed major updates including the launch of its AI-driven HCM AIR, aimed at enhancing payroll efficiency and user experience.

Alex Nemeth appointed country manager for Qualtrics ANZ
Thu, 21st Nov 2024
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hyperscale
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cx
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martech
Alex Nemeth has been appointed Country Manager for Qualtrics in Australia and New Zealand, aiming to boost customer and employee experiences.

UK firms risk GBP £4.5bn losses due to poor service
Wed, 20th Nov 2024
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

Salesforce event in Auckland highlights AI transformation
Wed, 20th Nov 2024
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

Inploi integrates with Cornerstone for enhanced hiring tech
Wed, 20th Nov 2024
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saas
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hcm
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recruitment
UK talent acquisition firm inploi has partnered with Cornerstone OnDemand, integrating their platforms to enhance global recruitment and employee development.

ControlUp enhances digital experience support for ChromeOS
Tue, 19th Nov 2024
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daas
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hcm
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productivity
ControlUp has introduced support for Google ChromeOS on its Digital Employee Experience platform, enhancing analytics for virtual desktops and physical devices.

BrightHR report shows rise in HR tech use in ANZ SME market
Tue, 19th Nov 2024
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digital transformation
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e-learning
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hcm
A BrightHR report reveals increasing HR tech adoption among small businesses in Australia and New Zealand, with a 27.4% rise in recorded holiday days.

Australian firms risk $71 billion due to poor service
Tue, 19th Nov 2024
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.

Global shift towards major investment in generative AI
Tue, 19th Nov 2024
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digital transformation
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hcm
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partner programmes
A new report from NTT DATA reveals organisations are evolving from GenAI experimentation to strategic investments aimed at boosting business performance.

TDCX named among Asia-Pacific's best employers for 2025
Mon, 18th Nov 2024
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hcm
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ex
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csr
TDCX has been named one of the Best Employers in Asia-Pacific for 2025 by the Financial Times, reflecting its commitment to a positive workplace culture.

Dayforce unveils AI tools to boost HR productivity & planning
Mon, 18th Nov 2024
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hcm
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rpa
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ai
Dayforce has unveiled two AI solutions aimed at transforming human capital management, set to launch for select clients in 2025.

Australian organisations struggle with cultural alignment
Mon, 18th Nov 2024
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hcm
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ai
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productivity
The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.

Zendesk unveils AI Dynamic Pricing Plan for flexibility
Fri, 15th Nov 2024
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cx
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martech
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hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.

Neat strengthens focus on Asia Pacific hybrid work markets
Mon, 11th Nov 2024
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hcm
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facilities management
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ex
Neat is ramping up its operations in the Asia Pacific, responding to a surge in demand for hybrid work solutions, particularly in Singapore and India.

Is it time to start measuring the return your organisation is getting from its AI investments?
Fri, 8th Nov 2024
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data analytics
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digital transformation
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cx
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.

NICE launches AI-powered CXone Mpower SmartSpeak tool
Thu, 7th Nov 2024
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uc
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cx
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martech
NICE has launched CXone Mpower SmartSpeak, an AI-driven solution aiming to eliminate language barriers and enhance global communication.

OLOID secures $6m funding & new Workday partnership
Tue, 5th Nov 2024
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firewalls
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network security
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biometrics
OLOID has secured $6 million in Series A1 funding to enhance its identity management solutions for deskless workers and integrate with Workday.

Unisys named global leader in ISG 2024 workplace report
Fri, 1st Nov 2024
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hcm
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cleantech
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unisys
Unisys has been named a global leader in the 2024 ISG Provider Lens Future of Work Services Report, achieving 30 leader designations across six regions.

Sovereign Cloud rebrands to AUCyber, launching AUCloud
Fri, 1st Nov 2024
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private cloud
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hcm
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cloud services
Sovereign Cloud has rebranded to AUCyber, launching AUCloud and AUCyber to meet Australia’s evolving digital and security needs.

NICE recognised as leader in 2024 Gartner Magic Quadrant
Thu, 31st Oct 2024
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uc
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cx
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martech
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.