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Digital Experience (DX) stories

Stressed digital marketer ai referrals vs falling traffic analytics

AI referrals surge as web traffic falls & costs rise

Yesterday
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dx
AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.
Jim gargan

Data gaps stall AI scale-up despite strong AIOps gains

3 days ago
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dx
Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.
Isometric glass quadrant chart with ai analytics automation trophy

Optimizely named a Leader in 2026 Gartner Quadrant

4 days ago
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dx
Optimizely secures Leader spot in Gartner’s 2026 Magic Quadrant for Personalization Engines, underscoring AI-led, warehouse-first strategy.
Umbraco launches compose to save developers time

Umbraco debuts Compose for GraphQL-first data integration

Last week
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dx
Umbraco launches Compose, a GraphQL-first SaaS to standardise data flows across composable digital experience and eCommerce stacks.
Fyers thumbnail

AliveNow crafts interactive ‘Born To Trade’ hub

Last week
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dx
AliveNow builds interactive ‘Born To Trade’ hub for FYERS, blending personalised videos and a daily quiz to drive repeat trader engagement.
Marketing team collaboration ai automation customer journey vector

Kentico unveils AIRA agents to transform marketing work

Last week
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dx
Kentico launches AIRA Agentic Suite, bringing task-specific AI agents into its Xperience platform to automate and refine marketing workflows.
Christine low

Observability & AI spark Australia’s business edge

Last week
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dx
Australian firms are turning observability from backroom monitor into strategic engine, fusing AI and data to drive growth and resilience.
Modern us ops center ai cloud monitoring multicloud wall screens

Dynatrace unveils agentic AI push with new platform tools

Last month
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dx
Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.
Avidly hype dexter

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Last month
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dx
Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.
Steve tack

Dynatrace boosts RUM & DevX for AI‑driven observability

Last month
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dx
Dynatrace unifies real user monitoring, AI tracing and developer tools on one platform to streamline cloud-native, AI-assisted software delivery.
Tangled multichannel customer journey frustration overflowing data

A CX Measurement Gap That Has Been Circling for Years

Last month
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dx
CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.
Umbraco

Umbraco secures ISO 27001 certification for CMS arm

Last month
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dx
Umbraco’s product arm wins ISO 27001/IEC:2022 certification, boosting security credentials for its open-source .NET CMS and partners.
Msp operations center dashboards it manager hybrid endpoints

ControlUp unveils multi-tenant DEX platform for MSPs

Last month
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dx
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Katanasho

How AI-powered log management unlocks observability

Last month
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Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.
Developer dashboard with charts and ai chat monitoring vector scene

New Relic unveils monitoring for ChatGPT i-frame apps

Last month
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dx
New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.
Vietnam glass office digital cloud cx platforms asia mideast

Sitecore names FPT Software first Global Elite reseller

Last month
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dx
Sitecore appoints FPT Software as its first Global Elite Reseller, granting exclusive rights in Vietnam and wider access across Asia.
Varun kapoor

AI reshapes banks’ role in Asia Pacific financial wellness

Last month
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dx
Most APAC banks are failing to meet customers’ financial wellness needs, an Adobe index finds, leaving a trust gap ripe for fintechs.
Rob newell svp and md asia pacific and japan new relic

Banks hit by costly outages as AI drives observability

Last month
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dx
Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.
Young uk driver dashboard phone safe monitored driving insurance

IMS to power Drive Smart app for Motability Scheme

Last month
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dx
IMS will power Motability’s new Drive Smart app, using telematics to monitor under-30s’ driving and help manage rising insurance costs.
Rachel ler area vice president of asia at fastly(2)

Fastly names Rachel Ler VP to drive Asia expansion

Last month
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Fastly appoints Rachel Ler as Area Vice President of Asia to spearhead edge cloud growth across ASEAN, Greater China and South Korea.