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Digital Employee stories

ControlUp buys Unipath to boost agentic AI automation
Human Capital Management

ControlUp buys Unipath to boost agentic AI automation

ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.

By Kaleah Salmon • 3 min read • Thu, 29th Jan 2026
ControlUp named Gartner Customers' Choice for DEX
Data Analytics

ControlUp named Gartner Customers' Choice for DEX

ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
Freshworks unveils AI features to boost UK enterprise support
Fintech

Freshworks unveils AI features to boost UK enterprise support

Freshworks launches new AI tools in the UK to streamline customer support and IT management, boosting efficiency and cutting manual tasks for enterprises.

By Sean Mitchell • 4 min read • Tue, 18th Nov 2025

Global Stories

Digital Employee stories

Freshworks names Vahalia to lead global partner push
Software-as-a-Service

Freshworks names Vahalia to lead global partner push

The software maker is leaning on partners to win bigger enterprise deals, after more than 60% of annual recurring revenue came from mid-market and enterprise customers.

By Sofiah Nichole Salivio • 4 min read • Fri, 10th Apr 2026
Kyndryl launches AI Digital Twin for the workplace
Data Analytics

Kyndryl launches AI Digital Twin for the workplace

Downtime at large employers could fall as the new system flags workplace IT faults before staff are disrupted.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
ControlUp launches DaaS IQ for Azure Virtual Desktop
Human Capital Management

ControlUp launches DaaS IQ for Azure Virtual Desktop

Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.

By Catherine Knowles • 3 min read • Wed, 1st Apr 2026
ControlUp adds Intel Device IQ to desktop monitoring
Human Capital Management

ControlUp adds Intel Device IQ to desktop monitoring

It gives IT teams earlier warning of laptop faults by tying silicon-level telemetry to user experience data on hybrid work PCs.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026
HP unveils AI security tools for workplace PCs & printers
Data Protection

HP unveils AI security tools for workplace PCs & printers

Businesses using encrypted PCs face a new hardware threat as HP rolls out TPM Guard, designed to block physical attacks that can bypass BitLocker.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Mar 2026
Omnissa study finds AI surge & endpoint security gaps
Data Protection

Omnissa study finds AI surge & endpoint security gaps

Unsanctioned AI use is racing ahead of oversight, while many regulated organisations still leave endpoints outdated, unencrypted or unstable.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026
TeamViewer launches AI reporting tool for IT teams
Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026
TCS, Zscaler expand partnership with AI workspace suite
Firewalls

TCS, Zscaler expand partnership with AI workspace suite

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
Firstup boosts employee comms with new personalisation tools
Digital Transformation

Firstup boosts employee comms with new personalisation tools

Firstup unveils new personalisation tools to tailor employee homepages, refine content targeting and expand analytics for HR integrations.

By Catherine Knowles • 4 min read • Sat, 28th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Unified Communications

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 27th Feb 2026
ControlUp unveils multi-tenant DEX platform for MSPs
Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
Forrester tips AI-native clouds & digital workers by 2026
Robotics

Forrester tips AI-native clouds & digital workers by 2026

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Cloudflare outage exposes risks of AI & payments reliance
Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025

Stories from Other Regions

Digital Employee stories