eCommerceNews UK - Technology news for digital commerce decision-makers

Digital Assistants stories - Page 2

Government officials tech strategy ai digital networks conference

Government IT spending rises as AI becomes top budget priority

Wed, 26th Nov 2025
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Over half of government CIOs expect IT budgets to rise in 2026, prioritising AI, cybersecurity and cloud tech despite fiscal constraints, says Gartner research.
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Kore.ai brings AI agent automation to Microsoft 365 suite

Wed, 19th Nov 2025
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Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.
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AI could drive GBP £29 billion in UK online spending by 2030

Tue, 18th Nov 2025
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fintech
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ai
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e-commerce
By 2030, AI agents could drive GBP £29bn in UK online spending as 45% of younger shoppers already trust AI to find better deals for them.
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Agentic AI set to ease NHS strain & free up GBP £340 million

Fri, 14th Nov 2025
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data protection
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genai
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ai
Agentic AI is set to save the NHS GBP £340 million annually by easing staff workload, cutting patient queues, and boosting operational efficiency across workflows.
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Sage launches AI agents & cloud platform to boost finance teams

Fri, 7th Nov 2025
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data protection
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digital transformation
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hyperscale
Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.
Relaxed british shopper home laptop digital assistant holiday shopping

UK shoppers show rising trust in AI for peak holiday shopping

Thu, 23rd Oct 2025
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cx
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martech
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risk & compliance
Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.
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Perplexity launches Comet browser for public download

Tue, 7th Oct 2025
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martech
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ai
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agentic ai
Perplexity has launched its Comet browser publicly, offering AI-powered assistance in a format aiming to reshape how users explore the internet.
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DE-CIX unveils global AI exchange to boost high-speed inference

Thu, 4th Sep 2025
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datacentre infrastructure
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hyperscale
DE-CIX launches a global AI Internet Exchange, enabling secure, low-latency connections for real-time AI inference across 60 locations worldwide.
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UK consumers cautious as AI assistants rise in global acceptance

Fri, 25th Jul 2025
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data privacy
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ai
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agentic ai
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
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Prime Day returns surge poses major challenge for UK retailers

Fri, 11th Jul 2025
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cx
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martech
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digital entertainment
Amazon Prime Day returns total 78 million items yearly in the UK, posing major operational and financial challenges for retailers amid rising consumer frustrations.
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Unit4 unveils Ava AI agent to automate ERP workflows in Teams

Wed, 7th May 2025
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digital transformation
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it automation
Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.
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Alibaba launches Qwen3, open-source AI for global developers

Mon, 5th May 2025
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ai
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software development
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agentic ai
Alibaba has open-sourced Qwen3, a new large language model series with up to 235B parameters, supporting 119 languages and advanced hybrid reasoning.
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Oracle achieves leader status in Gartner 2025 AI quadrant

Fri, 11th Apr 2025
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hcm
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ai
Oracle has been recognised as a Leader in the 2025 Gartner Magic Quadrant for Talent Acquisition, praised for its AI-driven recruiting platforms.
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AI & IT systems crucial for retail success on Black Friday

Thu, 28th Nov 2024
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digital transformation
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cx
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martech
As Black Friday looms, retailers face the dual challenge of IT resilience and consumer trust in AI, with only 10% of UK shoppers keen to use AI tools.
Nim

NVIDIA explains how NIMs will revolutionise generative AI deployment

Tue, 4th Jun 2024
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uc
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it automation
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open source
At COMPUTEX 2024, NVIDIA CEO Jensen Huang has unveiled more details of the development building blocks they're calling NVIDIA NIMs.
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Dell expands AI Factory with NVIDIA for advanced innovation

Tue, 21st May 2024
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uc
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network infrastructure
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agentic ai
Dell Technologies expands its AI Factory with NVIDIA, launching new servers and services to accelerate AI innovation, including the high-density PowerEdge XE9680L.
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Derby Council & ICS.AI boost AI transformation with GBP £7m project

Wed, 6th Mar 2024
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ai
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agentic ai
Derby City Council and AI industry leader ICS.AI have ramped up their partnership with a GBP £7 million, four-year project, leveraging AI to transform public services and boost efficiency.
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Advancements in AI tipped to transform telecoms sector in 2024

Sat, 16th Dec 2023
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data analytics
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cx
AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.
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Oracle boosts customer experience with generative AI in Cloud CX platform

Wed, 20th Sep 2023
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Zoom launches generative AI assistant Zoom AI Companion

Thu, 7th Sep 2023
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The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.