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Data Quality Stories

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Data Quality stories

AI search shift leaves products invisible to shoppers
Data governance

AI search shift leaves products invisible to shoppers

Retailers risk losing shoppers to AI answers as poor product data leaves items absent from recommendations and search clicks fall.

By Mark Tarre • 4 min read • 4 days ago
The new architecture of money: Stablecoins, AI and Europe's payments future
Crypto

The new architecture of money: Stablecoins, AI and Europe's payments future

Faster transfers are exposing a gap in Europe's payments systems, where firms still struggle to link money movement with data, controls and accountability.

By Murthy Maddali • 5 min read • 3 days ago

Global Stories

Data Quality stories

Why You Need Phone Validation in Your Customer Data Toolkit
Customer Relationship Management

Why You Need Phone Validation in Your Customer Data Toolkit

Invalid customer phone numbers can drive up costs, disrupt messages and weaken fraud checks across marketing and support systems.

By Bobby Joseph • 6 min read • Yesterday
The psychology of better decision-making in the real-time enterprise
Software-as-a-Service

The psychology of better decision-making in the real-time enterprise

Pressure to decide faster is exposing how stale data and shaky trust can cloud judgement, with 91% of leaders wanting real-time data.

By Becky Straker • 5 min read • 3 days ago
SAP names Rachel Hunter ANZ Head of AI amid growing adoption
Software-as-a-Service

SAP names Rachel Hunter ANZ Head of AI amid growing adoption

AI use in Australia and New Zealand is shifting from pilots to routine finance and marketing tasks, SAP said in a regional review.

By Mark Tarre • 4 min read • 2 days ago
EU AI Act forces global firms to rethink compliance
Software-as-a-Service

EU AI Act forces global firms to rethink compliance

Firms selling AI into Europe now face extra costs and design changes as the bloc's new rules extend beyond EU-based providers.

By Mark Tarre • 5 min read • 4 days ago
Why payroll errors are becoming a board-level issue in manufacturing
Data governance

Why payroll errors are becoming a board-level issue in manufacturing

Growing payroll mistakes can now trigger fines, back-payments and board scrutiny in manufacturing as super rules and labour hire reforms bite.

By Adam Bowles • 4 min read • 4 days ago
Executives trust AI despite errors, Workiva survey finds
Digital Transformation

Executives trust AI despite errors, Workiva survey finds

Only 11 per cent of executives said their data was ready for AI, even as 84 per cent trusted its output without human review.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
LUMOS adds Pureprofile research to audience platform
Data Protection

LUMOS adds Pureprofile research to audience platform

Marketers will gain access to sentiment and research signals as LUMOS expands its audience graph with Pureprofile data.

By Mark Tarre • 4 min read • 5 days ago
Customer data integration: A data quality checklist
Data Protection

Customer data integration: A data quality checklist

Poor data quality can make integrated customer records unreliable, driving wasted spend, compliance risk and manual correction work.

By Shivani Pimpili • 6 min read • 4 days ago

Stories from Other Regions

Data Quality stories

SAP study warns of AI sprawl across big businesses
Software-as-a-Service

SAP study warns of AI sprawl across big businesses

SAP's survey of 2,600 executives finds fragmented AI use is limiting returns, with data gaps and weak governance slowing rollout.

By Sean Mitchell • 4 min read • 3 days ago
South Australia launches AI royal commission amid caution
Digital Transformation

South Australia launches AI royal commission amid caution

The inquiry could shape rules on jobs, safety and public services as firms warn that overreach may drive investment offshore.

By Sean Mitchell • 4 min read • 4 days ago
SEI adds Zocks AI assistant to adviser services ecosystem
Customer Relationship Management

SEI adds Zocks AI assistant to adviser services ecosystem

Advisers could see less admin and quicker follow-up as SEI widens its AI toolkit with software that turns client meetings into records and tasks.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
Matchmade.io claims million-record reconciliation in minutes
Software-as-a-Service

Matchmade.io claims million-record reconciliation in minutes

Finance teams across Southeast Asia could cut reconciliation delays as fragmented payment data makes manual matching slower and riskier.

By Karen Joy Bacudo • 4 min read • 4 days ago
Why disconnected data is quietly holding Canadian business back
Manufacturing

Why disconnected data is quietly holding Canadian business back

Disconnected systems are slowing decisions, masking costs and forcing Canadian firms to reconcile data manually before they can trust it.

By Dan Miller • 5 min read • 5 days ago
New Zealand lenders adopt AI amid data readiness gap
Data Protection

New Zealand lenders adopt AI amid data readiness gap

Most lenders still lack the data quality and governance needed to trust AI, even as 76% use it for credit and fraud decisions.

By Sean Mitchell • 4 min read • 6 days ago
Australian lenders adopt AI faster than data readiness
Digital Transformation

Australian lenders adopt AI faster than data readiness

Most Australian lenders are using agentic AI in underwriting, but just 3% say their data is fully ready for AI-driven decisions.

By Sean Mitchell • 4 min read • 6 days ago