Customers stories
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How can retailers protect profits and keep customers happy?
3 days ago
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ai
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policy abuse
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online shopping
Amid rising policy abuse, retailers like PrettyLittleThing tighten return rules to protect profits, sparking debate on balancing customer satisfaction and revenue.
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AT&T data breach: experts call for enhanced security and vigilance
Last week
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encryption
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advanced persistent threat protection
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iam
A five-month data breach at AT&T has exposed the information of all customers within that period, highlighting urgent cybersecurity challenges in the telecom sector.
![Story image](../../../../../uploads/story/2024/07/17/preview_techday_3a646cbcc08bf5ca7dac.webp)
UK's Griffin digital bank achieves B Corp certification milestone
Last week
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esg
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customers
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community
UK digital bank Griffin becomes the first in Europe to obtain B Corp certification, underlining its commitment to sustainability and ethical practices.
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CommBank app adds travel booking & car buying services
This month
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martech
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cx
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digital engagement
CommBank’s app now includes Travel Booking and car buying services as it aims to enhance digital engagement among its 8.5 million active users.
![Story image](../../../../../uploads/story/2024/07/09/preview_techday_eca1073622e1f7b35dd5.webp)
Fugu raises Seed funding for CO2 capture with Investible lead
This month
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supply chain systems
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power / energy
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cleantech
Australian startup Fugu secures seed funding led by Investible to develop solid direct air capture technology aimed at large-scale CO2 removal.
![Story image](../../../../../uploads/story/2024/07/08/preview_techday_31ff6c71342266a48579.webp)
Canon celebrates major success at drupa 2024 in Düsseldorf
This month
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cx
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martech
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cleantech
Canon triumphs at drupa 2024, surpassing sales targets despite fewer visitors. The Core exhibit captivates 6,000+ guests with immersive printing innovations.
![Story image](../../../../../uploads/story/2024/06/21/preview_Screenshot_2024-06-21_at_17.webp)
Exclusive: Smartsheet's VP talks all things AI and expansion
This month
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ai
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hybrid & remote work
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nz
Smartsheet's VP for APJ, Nigel Mendonca, has revealed the company's AI innovations and expansion strategies, bridging global work management gaps.
![Story image](../../../../../uploads/story/2024/07/01/preview_unnamed__25_.webp)
Seagate appoints Futoshi Niizuma as Asia-Pacific VP
Last month
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nz
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seagate
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customers
Seagate Technology names Futoshi Niizuma as vice president for Asia-Pacific and Japan, aiming to bolster regional sales and technical support under his leadership.
![Story image](../../../../../uploads/story/2024/06/25/preview_techday_12d35de04117dad12648.webp)
UK employees eager for AI but concerned about lack of policies
Last month
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physical security
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ai
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intellectual property
UK employees seek AI for efficiency but face hurdles, says Coveo. 42% find AI beneficial, yet concerns over tools and policies persist, impacting trust and effectiveness.
![Story image](../../../../../uploads/story/2024/06/20/preview_Hugo_Parcell__L__and_Tom_Harding__R_.webp)
Gallagher Security appoints new digital & brand leaders
Last month
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digital entertainment
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nz
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customers
Gallagher Security appoints Tom Harding as Head of Digital and Hugo Parcell as Head of Brand and Creative, aiming to drive innovation and growth in marketing.
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Williams AV launches Digi-Loop 104 hearing loop amplifier
Last month
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cx
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martech
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apm
Williams AV has launched the Digi-Loop 104, a cost-effective, easy-to-install hearing loop amplifier, enhancing accessibility for the hearing impaired.
![Story image](../../../../../uploads/story/2024/06/19/preview_Simon_A_Headshot_2.webp)
Simon Atterwell appointed COO at Purple Transform
Last month
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apm
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ai
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software development
Purple Transform appoints Simon Atterwell as COO, aiming to boost operations and growth. With a 30-year tech and telecom career, Atterwell is set to revolutionise the company's offerings.
![Story image](../../../../../uploads/story/2024/06/19/preview_techday_75e5d19ae321cb0e0d25.webp)
SUSE launches SUSE AI for enterprise-grade AI solutions
Last month
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digital transformation
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ai
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suse
SUSE has launched SUSE AI at SUSECON 2024, promising open, secure, enterprise-grade generative AI solutions to meet rising demand.
![Story image](../../../../../uploads/story/2024/06/18/preview_techday_29f29832506d5de269ba.webp)
Infosys launches Infosys Aster for AI-led marketing transformation
Last month
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digital transformation
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martech
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commerce systems
Infosys has unveiled Infosys Aster, an AI-amplified suite of marketing services designed to boost brand experiences and efficiency, aiming to drive business growth.
![Story image](../../../../../uploads/story/2024/06/18/preview_techday_ad60dea677ae98c4ba4f.webp)
Protecting data centres against emerging cybersecurity threats
Last month
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hyperscale
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dc
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risk & compliance
Data centres face rising, sophisticated cyber threats linked to geopolitical strife and financial motives. AI and partnerships are key to their defence.
![Story image](../../../../../uploads/story/2024/06/18/preview_techday_51b594aab309c393a8af.webp)
Nebula Global Services achieves ISO 27001:2022 certification
Last month
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advanced persistent threat protection
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cleantech
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certification
Nebula Global Services has secured ISO 27001:2022 certification, underscoring its commitment to top-tier information security practices and customer trust.
![Story image](../../../../../uploads/story/2024/06/13/preview_techday_c5580dd952fdc595bf70.webp)
Genesys reports $1.5 billion in revenue with 40% growth
Last month
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hyperscale
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uc
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public cloud
Genesys reports a stellar Q1 FY2025 with annual recurring revenue surpassing USD$1.5 billion, driven by demand for its AI-powered Genesys Cloud platform.
![Story image](../../../../../uploads/story/2024/06/11/preview_techday_3d158175b2157b33cb44.webp)
Swoop sells Voicehub to Pivotel for AU$9 million in strategic decision
Last month
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telco
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voice
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customers
Swoop Holdings sells its wholesale voice business, Voicehub, to Pivotel for AUD $9 million, refocusing on core markets post-strategic review.
![Story image](../../../../../uploads/story/2024/06/07/preview_img-fgTrbkjJveJEtKQUjjcDAnKd.webp)
One Nexus & Kia UK celebrate 10 years of Kia Rental success
Last month
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surveillance
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cartech
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facial recognition
One Nexus and Kia UK celebrate a decade of success with their Kia Rental programme, marking a milestone in innovative, customer-friendly mobility solutions.
![Story image](../../../../../uploads/story/2024/06/07/preview_img-JyttaQ6sjf5lsegdQpBofdua.webp)
Vertiv unveils 2023 report with new environmental initiatives
Last month
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power / energy
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ai
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cleantech
Vertiv's 2023 Responsible Business Report outlines progress on sustainability and unveils the One Vertiv, One World plan to enhance environmental and community impacts.