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Zendesk to acquire Forethought in agentic AI expansion

Yesterday
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digital transformation
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cx
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martech
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
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SIOS wins triple honours for leadership & support teams

Yesterday
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dr
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SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.
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SonicWall receives 5-Star Award in 2026 CRN Partner Program Guide

2 days ago
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firewalls
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network security
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partner programmes
SonicWall earns a 5-Star rating in the 2026 CRN Partner Program Guide, spotlighting its focus on partner success and security outcomes.
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Women tech leaders urge shift from mentoring to sponsorship

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digital transformation
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erp
Women tech leaders say firms must move beyond mentoring to sponsorship, trust and reciprocity to keep women in the industry and drive growth.
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TestGorilla unveils AI fluency tests to reshape hiring

Last week
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hcm
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genai
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ai
TestGorilla rolls out AI fluency tests and simulations to help employers measure AI readiness as skills overtake experience in hiring.
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The skills that shaped my unusual route to tech

Last week
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virtualisation
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edutech
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uc
From Michelin kitchens to SaaS boardrooms, one woman shows how resilience and empathy can forge an unconventional route into tech.
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Ivo opens London, New York hubs amid rapid AI growth

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digital transformation
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cx
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Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
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How women in cyber change the conversation at board level

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digital transformation
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phishing
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email security
Women in cyber are reshaping boardroom debate, turning technical noise into human-led, trusted conversations about real business risk.
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Moving the goalposts: Why the CRO role needs a rebrand

Last week
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data analytics
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fintech
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partner programmes
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
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The 80% ready rule: Why strategic discomfort is the catalyst for female leadership

Last week
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ai
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zendesk
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ict sector
Women rise faster when they stop waiting to feel 100% ready and embrace the strategic stretch of leading at just 80% readiness.
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OutSystems Elevate revamps global partner rewards model

Last month
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digital transformation
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partner programmes
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lcnc
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
Totalmobile

Totalmobile & Solvares merge in field service push

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cx
Totalmobile and Solvares merge to create an 800-strong field service software group serving 4,000 customers across Europe and beyond.
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Unit4 makes Success4U default model for ERPx delivery

Last month
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digital transformation
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cx
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Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.
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Ultimo names Philip Neal Chief Revenue Officer role

Last month
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manufacturing
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cx
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martech
Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.
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KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Last month
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cloud security
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cx
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phishing
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
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Selector raises USD $32m to boost AI observability push

Last month
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devops
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digital transformation
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apm
Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.
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monday.com boosts AI-first partner drive with new perks

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saas
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crm
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monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
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Seismic & Highspot to merge in AI sales software deal

Last month
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data analytics
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digital transformation
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erp
Seismic to merge with Highspot, uniting rival sales enablement platforms in an AI-first deal with Permira to remain controlling shareholder.
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Vizst named Gigamon's EMEA Partner of the Year 2025

Last month
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data protection
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hybrid cloud
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digital transformation
Gigamon has named Vizst its 2025 EMEA Partner of the Year, underscoring a deeper channel push around deep observability and cloud security.
Contented

Contented raises NZD $4.1m to fuel AI expansion

Last month
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crm
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data analytics
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digital transformation
Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.