Customer Satisfaction stories - Page 22
Riz Karim appointed as Chief Customer Officer at ECI Software Solutions
Wed, 20th Sep 2023
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professional services
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orchestration
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eci software solutions
ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.
Deciphering the impact of reviews on small businesses in the digital age
Fri, 15th Sep 2023
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cx
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martech
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partner programmes
Just as businesses adapt and evolve their strategies, consumers, too, are continually shaping and reshaping their criteria for evaluation.
The power of audio experiences in retail and hospitality
Wed, 6th Sep 2023
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cx
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martech
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digital entertainment
The strategic use of audio in retail and hospitality venues can enhance customer experience, drive sales, and improve employee productivity.
Hein Hellemons appointed as KnowBe4's Chief Revenue Officer
Thu, 31st Aug 2023
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knowbe4
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customer satisfaction
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job moves
Hein Hellemons appointed as new Chief Revenue Officer at KnowBe4, bringing extensive sales experience and expertise in cybersecurity market.
Video: 10 Minute IT Jams - An update from Fluent Commerce
Fri, 21st Jul 2023
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digital transformation
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hyperscale
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cx
Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.
Espria and Five9 to provide cloud contact centre solutions
Wed, 22nd Mar 2023
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uc
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cx
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martech
The collaboration will extend the delivery of engaging and unified customer journeys across digital and voice channels and between virtual and live agents.
Whitelane ranks Hexaware third in customer satisfaction
Thu, 16th Mar 2023
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edutech
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fintech
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cx
Hexaware has announced that it has been ranked third for customer satisfaction by Whitelane Research in its IT Sourcing Study for Europe, 2022.
Cyara Expands Executive Team to Drive Growth
Thu, 16th Feb 2023
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cx
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martech
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software development
Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.
Mojix hires industry expert as new President & CCO
Wed, 18th Jan 2023
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digital transformation
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supply chain
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power / energy
Mojix has appointed Chris Cassidy as President and CCO. The hire is expected to drive acceleration of customer satisfaction and product innovation.
Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer
Fri, 21st Oct 2022
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cx
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martech
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customer engagement
Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.
LastPass appoints Amy Appleyard as chief revenue officer
Fri, 12th Aug 2022
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cx
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martech
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iam
Amy Appleyard, a cybersecurity sales veteran, has been appointed as LastPass' chief revenue officer to lead key revenue-related functions.
LogRhythm boosts team with new leaders
Fri, 15th Jul 2022
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devops
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siem
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apm
LogRhythm names David Rizzo as CTO, David Kluzak as CRO, and promotes Andrew Hollister to CISO, strengthening executive leadership team.