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Customer data Stories - Page 4

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Customer data stories

The KYC blind spot hiding in your email validation stack
Fintech

The KYC blind spot hiding in your email validation stack

Auditors are finding that email verification alone leaves institutions exposed to synthetic identities, weak records and KYC compliance gaps.

By Bobby Joseph • 6 min read • Last month
6 Industries that need address verification
Customer Relationship Management

6 Industries that need address verification

Bad address data can now trigger missed deliveries, compliance gaps and fraud risks across sectors from retail to healthcare.

By Shivani Pimpili • 5 min read • Last month
Gigamon names Grant Yacomeni as chief security officer
Data Protection

Gigamon names Grant Yacomeni as chief security officer

The hire signals rising pressure on security teams as AI expands attack surfaces across hybrid cloud systems and customer data flows.

By Sean Mitchell • 3 min read • Last month
Boomi names APAC customer innovation award winners
Manufacturing

Boomi names APAC customer innovation award winners

The honours underline rising demand for data and integration tools as utilities, retailers and universities tackle ageing systems and automation pressure.

By Sean Mitchell • 4 min read • Last month
Yahoo launches In-Flight Outcomes for Australian DSP
Marketing Technologies

Yahoo launches In-Flight Outcomes for Australian DSP

Advertisers in Australia can now adjust campaigns in real time using sales and store visit data, cutting measurement delays to days or hours.

By Sean Mitchell • 3 min read • Last month
Bakers Delight speeds digital marketing rollouts with Boomi
Software-as-a-Service

Bakers Delight speeds digital marketing rollouts with Boomi

Reusable integrations have cut Bakers Delight's rollout times for new digital tools, with Shopify live in four months and Klaviyo in three.

By Sean Mitchell • 4 min read • Last month
OneAdvanced launches AI risk platform in Australia
Software-as-a-Service

OneAdvanced launches AI risk platform in Australia

Organisations facing tougher compliance checks in Australia and New Zealand can now swap spreadsheet risk logs for AI-guided assessments and reports.

By Joseph Gabriel Lagonsin • 3 min read • Last month
The importance of data enrichment in financial services
Data Analytics

The importance of data enrichment in financial services

Verified records can sharpen lending, fraud and compliance decisions, while enrichment on faulty customer data can simply scale the errors.

By Edmund Ng • 6 min read • Last month
Gartner: firms shift growth to monetisation & platforms
Digital Transformation

Gartner: firms shift growth to monetisation & platforms

Large firms are increasingly squeezing more revenue from existing assets as product innovation loses edge to copycat rivals and tighter capital scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 28th Aug 2026
AI visibility becoming the new boardroom blind spot
Robotics

AI visibility becoming the new boardroom blind spot

As autonomous tools spread through workplaces, security teams are struggling to track who can access HR, finance and customer data.

By James Ross • 4 min read • Thu, 27th Aug 2026
Why Customer Due Diligence (CDD) Starts With Clean Data
Fintech

Why Customer Due Diligence (CDD) Starts With Clean Data

Poor data can make sanctions and identity checks miss real risk, leaving banks open to penalties, remediation costs and reputational damage.

By Shivani Pimpili • 6 min read • Thu, 27th Aug 2026
Auxia launches Agent Studio for AI marketing workflows
Software-as-a-Service

Auxia launches Agent Studio for AI marketing workflows

Marketers could cut manual campaign work as Auxia links AI agents to existing tools, after surpassing 200 billion personalisation decisions.

By Mark Tarre • 3 min read • Thu, 27th Aug 2026
Thomson Reuters launches its first in-house AI model
Software-as-a-Service

Thomson Reuters launches its first in-house AI model

The legal and tax publisher is aiming to cut reliance on third-party AI systems while keeping sensitive customer data under its own control.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 26th Aug 2026
Why banks should bet on digital identity, not super apps
Data Protection

Why banks should bet on digital identity, not super apps

Banks could turn trusted identity checks into a new revenue stream as EU rules open the door to wider use of digital credentials.

By Giesecke+Devrient • 5 min read • Wed, 26th Aug 2026
4 practical tips for maintaining data quality
Fintech

4 practical tips for maintaining data quality

Bad records can drive up costs, hurt compliance and damage customer service unless firms keep data accurate as it changes.

By Shivani Pimpili • 4 min read • Wed, 26th Aug 2026

Stories from Other Regions

Customer data stories

SentinelOne brings Prompt Security to AWS Sydney for AI sovereignty
Data Protection

SentinelOne brings Prompt Security to AWS Sydney for AI sovereignty

Local hosting in Sydney eases compliance worries for Australian firms using AI tools that may expose prompts, code and credentials.

By Mark Tarre • 4 min read • Last month
Salesforce & Anthropic launch Claudeforce partnership
Software-as-a-Service

Salesforce & Anthropic launch Claudeforce partnership

Sales teams will soon be able to query live Salesforce data inside Claude as the pair deepen an AI tie-up across CRM and Slack.

By Sean Mitchell • 4 min read • Thu, 27th Aug 2026
AI adoption rises as Australian firms mine contact data
Data Analytics

AI adoption rises as Australian firms mine contact data

Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.

By Phong Bui • 4 min read • Wed, 26th Aug 2026