Customer Analytics stories
AI set to boost telecom market to $11.29bn by 2030
The global AI in telecommunication market is projected to surge by 2030, indicating a transformative phase for Communication Service Providers.
NICE named Technology Leader by QKS for Customer Journey Analytics
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
Ecommerce set for record-breaking GBP £8.74 billion UK Black Friday weekend
UK expects record-breaking £8.74bn online sales over Black Friday weekend; big data and analytics projected to play a key role.
Forrester names Tredence a leader in customer analytics
Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.
Krank Hires Giles Metcalfe As Chief Operating Officer
Krank appoints Giles Metcalfe, former COO of Fintech Cobalt, as their new COO to oversee the operational growth of their SaaS heavy equipment platform.