eCommerceNews UK - Technology news for digital commerce decision-makers

Consumer Trust stories - Page 7

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EU AI Act prompts UK firms to adapt for seamless compliance

Thu, 1st Aug 2024
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ai models
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data governance
As the EU AI Act takes effect, UK firms must quickly adapt to comply with new regulations, affecting sectors from technology to finance.
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AI innovations in crafting unbreakable anti-counterfeit strategies for brands

Thu, 11th Jul 2024
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blockchain
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supply chain
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ai
With counterfeiting costing the global economy over USD $2 trillion, brands are turning to AI innovations for robust anti-counterfeit strategies to protect consumer trust.
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New Labour government pledges investment in UK tech & cyber

Mon, 8th Jul 2024
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ai
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cybersecurity
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healthtech
The new Labour government's tech and cyber policies may present both challenges and opportunities amid heightened economic and cyber threats.
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AI in Commerce: Why retailers need to beware

Tue, 11th Jun 2024
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cx
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martech
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advanced persistent threat protection
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
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AI smartphones set to transform mobile industry by 2028

Wed, 29th May 2024
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data privacy
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agentic ai
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ai models
AI-capable smartphones are set to transform the mobile industry, with 54% expected to integrate AI by 2028, driving new competitive and revenue strategies.
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IoT revolutionises retail with smart sensors & real-time data

Tue, 28th May 2024
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iot
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smart technologies
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market
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
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New survey explores GDPR compliance benefits across Europe

Fri, 24th May 2024
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data protection
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data analytics
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risk & compliance
Piwik PRO's latest survey reveals that GDPR compliance boosts consumer trust and operational efficiency across the EU, with notable national differences.
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Email spam hits new high, increasing nuisance communication by 31%

Mon, 29th Apr 2024
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email
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digitisation
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ico
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.
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Glasgow Wonka scandal sparks UK firms' rethink on AI use

Tue, 9th Apr 2024
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data privacy
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censuswide
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consumer trust
After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.
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UK firms ekko & Primis pioneer sustainability in consumer journey

Tue, 19th Mar 2024
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cx
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martech
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e-commerce
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
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TCA boosts industry-wide eSIM interoperability efforts

Fri, 15th Mar 2024
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tablets
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mobile operators
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gsma
TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.
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Retail, finance sectors face consumer shift over cyber threats

Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
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IWD 2024: Expert security insight from within the gaming industry

Thu, 7th Mar 2024
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gaming
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ddos
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mfa
The gaming industry must increase cybersecurity efforts amid growing threats; risks include data theft and game manipulation, leading to financial losses and a decrease in public trust, says Mindera's Gaming lead, Teresa Matos.
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Data Privacy Day: Zoho highlights the need for more education

Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
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IronVest CMO predicts rise in CNP fraud & masking tech use in 2024

Fri, 8th Dec 2023
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edutech
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cmo
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online shopping
IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.
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Surge in eCommerce platforms sees rise of counterfeit goods

Wed, 6th Dec 2023
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uc
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supply chain
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digital twins
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
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CybeReady highlights five key defences against Black Friday cybercrime surge

Tue, 21st Nov 2023
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ransomware
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cyber attacks
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black friday
CybeReady, an innovator in security awareness training, offers five key initiatives to bolster defences against a predicted rise in Black Friday cybercrime.
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Beyond NPS: Why trust matters most in customer loyalty

Wed, 25th Oct 2023
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cx
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martech
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partner programmes
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
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UK consumers willing to spend more with trusted retailers

Wed, 4th Oct 2023
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cx
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martech
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shopping
Forter's recent report reveals alarming rates of false declines, cart abandonment, and trust issues heading into the holiday shopping season.
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Kiwis' security worries reach all-time high: What's fuelling the fear?

Tue, 27th Jun 2017
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smart cities
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biometrics
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physical security
New Zealanders are more worried about security than they have been in the last ten years, with identity theft and bank card fraud at the top.