CommBox stories
Premier CX & CommBox launch AI-driven platform for recruiters
Last month
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Premier CX and CommBox have launched JourneyHub, an AI-driven recruitment platform enabling seamless, personalised candidate communication across multiple digital channels.
CommBox unveils CommSite to transform web engagement
Wed, 2nd Jul 2025
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CommBox launches CommSite AI, a conversational platform transforming websites with real-time, personalised chat to enhance user engagement and sales.
Unlocking Retail Growth: The WhatsApp Customer Service Revolution
Thu, 8th May 2025
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eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.
CommBox secures funding for AI expansion in Europe
Wed, 20th Nov 2024
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CommBox has raised GBP £12.3 million from PSG Equity to boost its AI technologies and expand its operations into new markets.
UK survey reveals generational divides in customer service preferences
Wed, 25th Sep 2024
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A new CommBox survey highlights UK's generational rift in customer service preferences, with Gen Z favouring digital channels while older consumers still prefer phone calls.
Gen Z demands more digital channels for customer service
Fri, 20th Sep 2024
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New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.
Ingram Micro scores CommBox distribution deal for NZ & Pacific Islands
Thu, 12th Sep 2019
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Ingram Micro partners with CommBox to distribute advanced interactive touch screens and systems across New Zealand and the Pacific Islands from today.