Automation stories - Page 70
Retailers boost performance with personalisation & new tech
Tue, 6th May 2025
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digital transformation
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cx
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martech
Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.
Human customer service drives loyalty & up to GBP £100 spend
Mon, 5th May 2025
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cx
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martech
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ai
Research from Ventrica reveals positive customer service boosts spending by up to GBP £100 per interaction, with consumers favouring human contact over AI.
Survey finds trust, safety & security key for CX in 2025
Mon, 5th May 2025
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digital transformation
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cx
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martech
A global survey reveals enterprises plan to boost investment in trust, safety and security for customer experience amid rising compliance and fraud challenges.
TeamViewer launches DEX Essentials for smaller businesses
Mon, 5th May 2025
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cybersecurity
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ar, vr & metaverse
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it management
TeamViewer unveils DEX Essentials to extend digital employee experience tools to SMBs, enhancing IT management and workplace efficiency at any size.
Allvue boosts AI & data with new hires & R&D investment
Sat, 3rd May 2025
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data analytics
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fintech
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ai
Allvue Systems boosts its AI and data capabilities with a 70% R&D budget rise and key hires, aiming to enhance tools for alternative investment markets.
ReliaQuest launches GreyMatter Discover for AI-driven security
Fri, 2nd May 2025
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digital transformation
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iot security
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advanced persistent threat protection
ReliaQuest unveils GreyMatter Discover, an AI-powered tool boosting security teams' ability to spot and tackle risks across complex digital environments.
Cequence enhances platform to protect agentic AI interactions
Fri, 2nd May 2025
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data protection
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ai security
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llms
Cequence Security updates its UAP platform to secure agentic AI interactions, preventing unauthorised data access and enhancing control over AI-driven APIs.
Fleet safety overlooked as AI adoption lags among HSE leaders
Fri, 2nd May 2025
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data analytics
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supply chain
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risk & compliance
Despite 84% of HSE leaders prioritising fleet safety, 60% have yet to adopt AI-powered safety technologies, risking incidents and compliance issues.
Misalignment over AI adoption hampers UK mid-market growth
Fri, 2nd May 2025
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cx
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martech
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ai
New research reveals a UK mid-market misalignment between IT and Business leaders on AI investment, hindering growth and productivity prospects.
LogicMonitor advances AI observability with new global partners
Thu, 1st May 2025
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hyperscale
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it automation
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ai
LogicMonitor marks H1 2025 with AI-powered platform enhancements, new partnerships including AWS and OpenAI, plus industry awards and FedRAMP progress.
Dell & Nutanix unveil integrated storage for hybrid IT
Thu, 1st May 2025
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storage
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virtualisation
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firewalls
Dell Technologies and Nutanix have launched Dell PowerFlex as the first external storage fully integrated with Nutanix Cloud Platform, enhancing IT modernisation.
Zoho launches new AI tools on Creator platform at no extra cost
Thu, 1st May 2025
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data analytics
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digital transformation
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ai
Zoho unveils ten new AI features on its Creator platform, enhancing app development speed and ease with no extra cost to users' existing subscriptions.
OVHcloud launches AI Endpoints for serverless model access
Thu, 1st May 2025
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data protection
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genai
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data privacy
OVHcloud launches AI Endpoints, a serverless platform offering access to 40+ open-source AI models, hosted in European data centres with a pay-as-you-go model.
Acuity launches Agent Fleet AI to boost efficiency for banks
Thu, 1st May 2025
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digital transformation
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fintech
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rpa
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Graylog unveils Spring 2025 release with enhanced security tools
Wed, 30th Apr 2025
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siem
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advanced persistent threat protection
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ai
Graylog's Spring 2025 release boosts security with AI-driven detection, Data Lake Preview, and a new Threat Coverage Analyzer to streamline workflows.
AI-powered cyberattacks surge as criminals exploit new tools
Wed, 30th Apr 2025
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uc
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firewalls
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cloud security
Fortinet's 2025 report reveals a surge in AI-driven cyberattacks in 2024, urging firms to adopt proactive, intelligence-led defence strategies.
Palo Alto Networks unveils Cortex XSIAM 3.0 with AI upgrades
Wed, 30th Apr 2025
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firewalls
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semiconductors
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network security
Palo Alto Networks launches Cortex XSIAM 3.0, enhancing security with AI-driven exposure management and advanced email threat detection capabilities.
Global study reveals public trust is lagging growing AI adoption
Wed, 30th Apr 2025
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genai
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ai
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cybersecurity
A global study reveals 66% regularly use AI, yet only 46% trust it, exposing a growing divide amid rising concerns and calls for tighter regulation.
Spirent automates Wi-Fi device testing with Octobox suite
Wed, 30th Apr 2025
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devops
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it automation
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apm
Spirent launches Octobox STA Automation Package to slash Wi-Fi 6/6E/7 device test times by up to 70%, boosting throughput and multi-device testing efficiency.
UiPath launches free AI automation training for public sector
Wed, 30th Apr 2025
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digital transformation
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ai
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agentic ai
UiPath launches free training to equip public sector workers with agentic automation and AI skills amid evolving government workforce needs.