eCommerceNews UK - Technology news for digital commerce decision-makers

Automation stories - Page 24

Modern control room data quality team forrester wave charts

Ataccama named Leader in Forrester Wave for data quality

Fri, 30th Jan 2026
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data analytics
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martech
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partner programmes
Ataccama named Leader in Forrester's 2026 Data Quality Wave, earning top Strategy score for its AI-first, end-to-end data trust platform.
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Dynatrace unveils agentic AI push with new platform tools

Fri, 30th Jan 2026
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devops
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hybrid cloud
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digital transformation
Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.
Topdown corporate boardroom ai budget pie chart it spend focus

AI budgets shielded as enterprises chase orchestration

Fri, 30th Jan 2026
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digital transformation
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hcm
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it automation
Enterprises ringfence AI spend as core infrastructure, racing from pilots to orchestrated, governed systems despite economic headwinds.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Andrea carcano nozomi networks 2

Mitsubishi Electric seals USD $1bn Nozomi Networks deal

Fri, 30th Jan 2026
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ransomware
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manufacturing
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iot security
Mitsubishi Electric completes USD $1bn purchase of OT and IoT security specialist Nozomi Networks, which will continue to run independently.
Shadowy hacker dark office red warnings world map cyber attacks

AI-fuelled cyber attacks surge 70%, Check Point warns

Fri, 30th Jan 2026
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saas
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firewalls
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data protection
AI-driven hacking has pushed weekly cyber attacks up 70% since 2023, with Check Point warning campaigns are faster, broader and harder to stop.
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Aeris tops 100 million devices on IoT platform after deal

Fri, 30th Jan 2026
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uc
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data protection
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digital transformation
Aeris surpasses 100 million devices on its IoT platform after Ericsson asset deal, far outpacing global cellular IoT growth rates.
Wipro ai led enterprise indian office aerial cutaway data streams

Wipro unveils unified AI-led enterprise functions model

Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Hr finance office ai payroll tools regulation tension documents

Regulation delays payroll projects but AI tools beckon

Thu, 29th Jan 2026
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digital transformation
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fintech
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hcm
Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
Us vs uk ai office team size comparison modern corporate scene

SMEs step up AI adoption as US pulls ahead of the UK

Thu, 29th Jan 2026
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digital transformation
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ai
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hybrid & remote work
SMEs prioritise AI and face-to-face meetings, but US firms outpace UK peers on dedicated staff and appetite for external AI advice.
Tangled multichannel customer journey frustration overflowing data

A CX Measurement Gap That Has Been Circling for Years

Thu, 29th Jan 2026
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cx
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martech
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omnichannel
CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.
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Leonard Cheshire launches AI Academy with Multiverse

Thu, 29th Jan 2026
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digital transformation
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hcm
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risk & compliance
Leonard Cheshire teams up with Multiverse on an AI Academy to streamline admin, freeing frontline staff to focus more on hands-on care.
Uk city housing tech integration interlocking buildings illustration

Voicescape buys Enterprise RPA to boost housing tech

Thu, 29th Jan 2026
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digital transformation
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rpa
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risk & compliance
Voicescape acquires Enterprise RPA to fuse AI tenant engagement with housing automation, targeting stretched landlords and local authorities.
European hr office benefits digital wallets france uk map scene

Mangopay backs Club Employés in Europe benefits push

Thu, 29th Jan 2026
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crypto
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fintech
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martech
Mangopay partners with Club Employés to power multi-party employee benefits payments as the French platform accelerates its European expansion.
Software team ai coding agents collaboration hub colorful monitors

GitHub Copilot surges as Agent HQ targets AI ecosystem

Thu, 29th Jan 2026
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uc
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devops
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data analytics
GitHub Copilot tops 4.7m paid users as GitHub pitches Agent HQ as the central hub for multi-vendor coding agents across its platform.
Lotem finkelsteen 2

AI drives 70% surge in weekly cyber attacks in 2025

Thu, 29th Jan 2026
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firewalls
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ransomware
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hybrid cloud
AI-fuelled automation drove a 70% surge in weekly cyber attacks in 2025, with nearly 2,000 incidents per organisation, Check Point warns.
Global it engineers collab declining wages rising profits vector

IT providers expect wage inflation to ease by 2026

Thu, 29th Jan 2026
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hcm
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partner programmes
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it services
Wage inflation at IT solution providers is forecast to cool to historic norms by 2026, boosting margins despite stark regional differences.
Frustrated procurement manager bad supplier data blocking ai

'Lazy supplier data' blamed for failures in procurement AI

Thu, 29th Jan 2026
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digital transformation
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rpa
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supply chain
Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.
Cfo reviewing layered financial charts in glass office ny london

Gartner outlines four tactics behind efficient growth

Thu, 29th Jan 2026
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cx
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martech
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supply chain
Gartner identifies four finance tactics it says helped 105 US-listed firms beat peers with a 51% total shareholder return premium.
Moody datacenter ai identities cracking robot human masks illustration

Firms lack confidence in securing AI-driven identities

Thu, 29th Jan 2026
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digital transformation
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pam
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cloud security
Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.