eCommerceNews UK - Technology news for digital commerce decision-makers
United Kingdom

Automation Stories - Page 2

UK Stories

Automation stories

UK consumers say 75% of marketing feels irrelevant
Customer Experience

UK consumers say 75% of marketing feels irrelevant

Irrelevant messages are pushing UK shoppers to tune out, with 35% more likely to unsubscribe after poor or repetitive marketing.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
EU AI Act transparency rules take effect for firms
Data Protection

EU AI Act transparency rules take effect for firms

Firms face new disclosure duties as Brussels starts policing when users are interacting with AI and how generated content is labelled.

By Joseph Gabriel Lagonsin • 7 min read • 2 days ago
HiBob Chief Executive named in HR tech influencers list
Software-as-a-Service

HiBob Chief Executive named in HR tech influencers list

The recognition reflects a wider shift in HR tech as employers look beyond automation to redesign work around AI and workforce strategy.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Global Stories

Automation stories

One in three small firms build software to fix gaps
Software-as-a-Service

One in three small firms build software to fix gaps

Costly gaps in off-the-shelf software are pushing small firms to build their own tools, with one in three doing so, research finds.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Emburse expands travel & expense partner ecosystem
Digital Transformation

Emburse expands travel & expense partner ecosystem

Customers could gain more choice over travel, payments and expense tools as Emburse adds new partners and broadens its Mastercard tie-up.

By Sofiah Nichole Salivio • 5 min read • 2 days ago
Genius HRTech survey finds AI reshaping workplace learning
eLearning

Genius HRTech survey finds AI reshaping workplace learning

AI is becoming central to corporate training as 58% of surveyed employers report learning programmes are being replaced by digital tools.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
Progress Software adds AI agents to Sitefinity CMS
Digital Transformation

Progress Software adds AI agents to Sitefinity CMS

Marketing teams could cut content delays as Progress embeds AI agents for analysis, optimisation and review directly into Sitefinity workflows.

By Sean Mitchell • 4 min read • 2 days ago
Australian CIOs warn AI ambition outpaces governance
Malware

Australian CIOs warn AI ambition outpaces governance

Rising spend on generative and agentic AI is being hampered by weak governance, with only 17 per cent of CIOs fully confident in controls.

By Joseph Gabriel Lagonsin • 6 min read • 3 days ago
Horizon3 raises USD $250 million at over USD $2 billion
Software-as-a-Service

Horizon3 raises USD $250 million at over USD $2 billion

The new capital will fund Horizon3's expansion into Asia-Pacific and Europe as demand for its attack-testing software grows among large enterprises.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Payabli launches Amigo AI suite for embedded payments
Software-as-a-Service

Payabli launches Amigo AI suite for embedded payments

Software platforms using embedded payments can now query live transaction data in plain English as Payabli adds AI tools to reduce manual ops.

By Karen Joy Bacudo • 4 min read • 3 days ago
Volante launches Vol360i AI to automate payments ops
Platform-as-a-Service

Volante launches Vol360i AI to automate payments ops

Banks could cut payment failures and manual repairs as Volante rolls out AI agents aimed at lifting processing rates above 95%.

By Karen Joy Bacudo • 4 min read • 3 days ago
CFOs lack data trust, stalling AI adoption in finance
Customer Relationship Management

CFOs lack data trust, stalling AI adoption in finance

Most finance chiefs still lack a clear AI plan as poor data quality and governance delay automation across North American finance teams.

By Karen Joy Bacudo • 6 min read • 3 days ago

Stories from Other Regions

Automation stories

GFF AI launches in Singapore with enterprise intelligence
Manufacturing

GFF AI launches in Singapore with enterprise intelligence

The launch targets regulated industries seeking tighter control over data, governance and AI spend as firms shift from pilots to core operations.

By Mark Tarre • 4 min read • 2 days ago
AIBUILD launches StrataXcel for Australia's strata sector
Software-as-a-Service

AIBUILD launches StrataXcel for Australia's strata sector

Victorian strata managers could cut paperwork as the new platform automates invoices, budgets and documents for a sector worth AUD $1.3 trillion.

By Sean Mitchell • 4 min read • 2 days ago
We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up
Software-as-a-Service

We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up

Switching from ChatGPT to Copilot exposed data-loss, support and trust risks, as prompts and tools built by staff proved hard to move or manage.

By Adri Leite • 6 min read • 2 days ago
New Zealand SMEs widen AI adoption gap, MYOB finds
Software-as-a-Service

New Zealand SMEs widen AI adoption gap, MYOB finds

Smaller firms risk being left behind as medium-sized companies in New Zealand are far more likely to have AI embedded in daily operations.

By Karen Joy Bacudo • 5 min read • 2 days ago
Balance Theory raises USD $19m in Series A funding
Software-as-a-Service

Balance Theory raises USD $19m in Series A funding

Boards are pressuring security chiefs to prove returns as the Columbia, Maryland firm expands a platform that manages more than USD $1 billion in spend.

By Sean Mitchell • 4 min read • 3 days ago