Automation stories - Page 17

Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.

AI-fuelled hackers can now spread across corporate networks in as little as four minutes, outpacing human defenders by hours.

Sky Business becomes a patron of Technology Supply Chain, boosting connectivity support for over 5,500 UK manufacturing and tech members.

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

Tariff hikes, AI adoption and regional supply chains are redrawing global trade as firms diversify sourcing and tighten working capital.

Most CIOs expect AI-driven cyber attacks within a year, but only a third feel prepared, exposing a widening gap in cyber resilience.

Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.

Firms cool tech hiring wars as 83% of recruiters say success now hinges more on AI upskilling existing staff than bringing in new talent.

MarketAxess has appointed William Quan as chief technology officer to drive global platform modernisation and expand AI across its systems.

Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.

UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.

Insider risk now costs organisations an average USD $19.5 million a year as AI reshapes data access and employee negligence drives losses.

Omnissa appoints two Board Directors and a new HR Chief as it targets its next phase of growth in the AI-driven digital workspace market.

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.