Australian stories - Page 25

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

Diligent has enhanced its Entities software with AI tools for smarter governance, integrating features like AI report generation and Microsoft Teams access.

Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE's report.

Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.

Legacy IT systems hinder rapid AI growth in Australian healthcare, with 99% reliant on outdated tech despite AI use rising from 70% to 93% in 2025.

AWS invites startups worldwide to join its 2025 Generative AI Accelerator, offering up to USD $1 million in credits, mentorship, and tech support.

Australian group THDR has launched Neuono, an AI-driven app delivering personalised, made-to-measure menswear and womenswear via smartphone without fittings.

DroneShield will open its first European factory as exports to the continent surpass AUD $500 million, making Europe its largest market ahead of the US.

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

Basic cyber security controls could prevent the majority of major data breaches, says analysis of UK and Australian data affecting tens of millions annually.

MiQ has launched Sigma, an AI-driven platform uniting over 300 data feeds to streamline and optimise programmatic advertising globally.

DeepHealth will enhance its ultrasound AI by integrating See-Mode's thyroid and breast imaging tech, boosting workflow efficiency and diagnostic accuracy.

Cloudflare has become one of the first firms certified under the Global Cross-Border Privacy Rules, enhancing its compliance with international data privacy standards.

Cloudflare is among the first to gain global certification under new cross-border privacy standards set by nine governments to unify data protection.

Chronicle unveils its AI-powered presentation tool, enabling users to create polished decks in minutes, revolutionising visual storytelling and collaboration.

Technical debt and legacy systems stall tech modernisation at global firms, with 68% citing them as barriers to adopting AI and newer technologies.

Bitdefender launches a new Platinum tier, simplifies deal registration, and expands NFR access to boost partner and MSP success worldwide.

AARNet and CrowdStrike expand their partnership to deliver 24/7 managed detection and response services, enhancing cybersecurity across Australia's research and education sectors.

A survey reveals 82% of organisations use AI agents, yet only 44% secure them, amid rising concerns over their growing security risks.

Customer demand now drives 63% of fleet operators to adopt alternative energy, surpassing regulatory pressure, reveals Teletrac Navman's 2025 report.