eCommerceNews UK - Technology news for digital commerce decision-makers

8x8 stories - Page 3

Gettyimages 1212757122

8x8 adds new business messaging features to Microsoft Teams

Tue, 11th May 2021
#
8x8
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
Gettyimages 1219329138

8x8 announces updates to its cloud communications platform

Fri, 7th May 2021
#
8x8
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
8x8

8x8 launches Microsoft Teams contact centre solution

Mon, 22nd Mar 2021
#
8x8
8x8 launches new contact centre solution for Microsoft Teams, enabling enhanced customer engagement and global telephony capabilities.
Sophia

IWD 2021: 8x8 manager on nurturing female talent

Tue, 9th Mar 2021
#
8x8
The most important thing is having a long-term commitment to investing in staff, writes 8x8 channel enablement manager for ANZ Sophia Demetriades.
Gettyimages 1182774088

8x8 experiences significant growth driven by channel-first strategy

Fri, 12th Feb 2021
#
8x8
8x8 has announced it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact centre and communications product.
8x8

8x8's Winter 2021 aims to enhance the customer experience

Fri, 5th Feb 2021
#
8x8
Winter 2021 features provide integrated solutions from a single provider, both from 8x8 itself and from partners including Verint.
Dave sipes

8x8 & Verint combine contact centre & workforce management offerings

Thu, 28th Jan 2021
#
8x8
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
Dave sipes

8x8 announces change of CEO

Tue, 15th Dec 2020
#
8x8
Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
Gettyimages 1182613136

8x8 makes raft of updates to platform

Wed, 9th Dec 2020
#
8x8
8x8 is enhancing its communications platform with new cloud features, including improved security, collaboration, and user interface updates.
Gettyimages 1174262840

8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service

Fri, 20th Nov 2020
#
8x8
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company’s single-platform approach to contact centre innovation.
8x8 phone

The limitations of Microsoft Teams telephony - and the solution

Mon, 24th Aug 2020
#
8x8
8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
Video conferencing

Video: 10 Minute IT Jams - Who is 8x8?

Tue, 11th Aug 2020
#
8x8
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
Gettyimages 517376887

8x8 expands partner program to ANZ

Fri, 31st Jul 2020
#
8x8
8x8 expands Open Channel Program to include partners from New Zealand and Australia, enabling sales growth of its Open Communications Platform.
Gettyimages 1161358635

Aryaka and 8x8 partner for UC over SD-WAN

Mon, 13th Jul 2020
#
8x8
The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
Gettyimages 1158716717

Rising to the contact centre security challenge in the era of COVID-19

Fri, 10th Jul 2020
#
8x8
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
Gettyimages 1215748681

8x8 brings enterprise telephony to Microsoft Teams

Fri, 12th Jun 2020
#
8x8
8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
Gettyimages 1154792946

8x8 ditches AWS for Oracle for video

Thu, 14th May 2020
#
8x8
8x8 moves its video meetings hosting from AWS to Oracle Cloud for a 25% performance boost per node and 80% savings on network costs.
Gettyimages 1185478731

Business as usual during COVID-19 for Aus company SafetyCulture

Thu, 7th May 2020
#
8x8
SafetyCulture, an Australian safety software firm, maintains normal operations during COVID-19 using 8x8 cloud platforms, supporting its 350 global staff.
Jabra evolve2 40 teams open office collaboration

8x8 announces full integration with Jabra headsets

Wed, 22nd Apr 2020
#
8x8
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
Video conferencing

8x8 announces new video conferencing tool with emphasis on security

Thu, 16th Apr 2020
#
8x8
8x8 has unveiled Video MeetingsPro, a security-focused video conferencing tool powered by Jitsi and hosted on Oracle Cloud, amidst rising remote work demands.