Latest news - Page 55

Commercetools now offers its products on AWS Marketplace, streamlining digital commerce for businesses by enabling easier procurement, deployment, and cost management.

Logistics experts warn that attacks in the Red Sea are driving up shipping costs, potentially limiting Black Friday discounts to 20% to 30% this year.

Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.

Talkdesk reveals AI Rewriter and AI Translator to enhance customer service, promising personalised, efficient interactions and cutting AHT by up to 30%.

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

As AI transforms marketing, blending technology with human connection is vital. Storytelling, empathy, and authenticity are the keys to success.

Yellow.ai has unveiled its VoiceX platform, enhancing voice interactions with LLM-based technology to boost customer engagement and reduce operational costs.

New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.

Vidyard enhances AI Avatars to revolutionise sales video creation, offering bulk personalisation, seamless integration, and lifelike facial accuracy to boost productivity.

Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

AutoStore introduces new grid capabilities including a Multi-Temperature Solution for frozen and chilled environments, enhancing warehouse efficiency and safety.

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.

TiVo has launched its AI-driven content discovery platform in 38 European nations, partnering with 18 brands to simplify streaming for users dealing with fragmented services.

Venafi's research reveals 83% of firms use AI for coding, sparking security fears as 66% of leaders struggle to keep pace, warning of a looming security reckoning.

A Hokodo survey reveals that 66% of finance leaders believe their teams lag behind the rapid pace of eCommerce, with B2B commerce poised to hit USD $2.641 trillion by 2024.

A recent Constructor survey revealed 42% of online shoppers rate their product discovery experiences poorly on retail websites. Retailers face significant challenges.

Grocery brands like Morrisons and Waitrose lead in personalisation, says Epsilon's new UK study, with 20% of consumers noting better tailored experiences.

Salesforce and NVIDIA unite to revolutionise enterprise AI, enhancing productivity through predictive analytics, generative workflows, and interactive avatars.