Latest news - Page 23

A new UK study finds that human behaviour facilitating the mobility of autonomous delivery robots constitutes 'invisible human work' that needs to be considered in route design.

Aliaksei Aneichyk, ex-Gett executive, takes up the mantle as new CFO at Europe's leading shipping platform, Sendcloud, enhancing its resolve for global delivery solutions.

Quality of data drives successful AI-powered marketing, affecting user experience and future engagements, underscoring the need for robust, detailed consumer profiles.

Commercetools sees 65% growth in ARR, attributing success to B2B expansion including prominent partnerships with Fortune 500 companies like Volkswagen and BMW.

Kingfisher extends its tech partnership with curated marketplace giant Virtualstock to bolster operational efficiency and expand retail offerings over a three-year period.

Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.

Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.

Sealskinz, a UK-based accessories brand, upgrades operations with the BPA platform, achieving 90% automation in order management and easier VAT extraction from bonded goods.

Fasthosts warns that nearly half of businesses may not be prepared to prevent major data losses, a risk that could cause significant financial and reputational damage.

The unchecked use of Zombie APIs in businesses has underscored a rising cybersecurity threat, with attackers exploiting these neglected interfaces and costing firms up to $75bn annually.

BioCatch warns of increasing trend of fraudsters using AI to personalise scams across Europe, with digital fraud and financial crime escalating. Meanwhile, the UK sees notable drop in voice scams.

UK finance teams waste up to five weeks a year on repetitive tasks that could be automated, with 42% remaining manual due to AI adoption barriers.

30% of C-level executives consider AI-led cyber threats their top concern, prompting an uptick in cybersecurity hiring and investment in preventative measures.

The Regatta Group continues its collaboration with Nexer for post-live support and optimisation of its successful multimillion-pound IT transformation project using Microsoft Dynamics 365.

UK small and medium-sized businesses (SMBs) experience a 37% surge in cybersecurity alerts, prompting a race against time as security professionals scramble to tackle daily threats, reveals Censornet.

Fintech firms Paysend and Currencycloud expand partnership, aiming to extend Paysend's global services and boost its foreign exchange capabilities, potentially benefiting customers worldwide.

Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.

NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.

Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.

In response to rising cybercrime rates, Canada's leading cybersecurity firm, ISA Cybersecurity, expands its array of esteemed detection and recovery services to the UK, marking its first operation outside Canada.