Latest news - Page 13

A startling 72% of business leaders face analysis paralysis due to data overload. Could AI innovations like predictive analytics and chatbots offer a solution?.

Stellar's new platform offers a secondhand market for luxury travel bookings, potentially saving consumers $100 billion annually.

commercetools has launched commercetools for Healthcare, a HIPAA-compliant composable commerce solution, targeting the $800bn healthcare ecommerce market.

Facing a potential TikTok ban, UK businesses and content creators brace for change. Meta may fill the void, but new tech offers fresh opportunities.

Elastic's Universal Profiling agent has been integrated into OpenTelemetry’s project, marking a significant step in establishing profiling as a key telemetry signal within the framework.

Sydney-based Switchboard secures USD $1.5 million to overhaul supply chains, aiming to end manual processes and bring efficiencies across the industry.

Pegasystems has launched Pega GenAI Socrates, a cutting-edge AI tutor designed to revolutionise corporate learning with dynamic, personalised instruction.

Check Point Software introduces CloudGuard WAFaaS, AI-driven and fully managed, to secure web applications and APIs against cyber threats with seamless deployment in under five minutes.

Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

Despite challenges, global tech leaders are prioritising AI to drive growth, with 81% expecting moderate to high growth and 42% prioritising AI investments.

At PegaWorld iNspire, Pegasystems launched major upgrades to its Pega GenAI Blueprint, promising faster, smarter app designs driven by generative AI.

Ultra Commerce has acquired Comestri, aiming to merge Comestri's SaaS eCommerce platform with Ultra Commerce’s broad solutions suite, enhancing client services.

Only 32% of UK consumers see AI's potential to enhance customer service, while most are wary of its risks, a CCMA and Odigo study reveals.

Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.

Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.

Brexit has slashed British non-food retail exports to the EU, costing GBP £5.9 billion since 2019, while marketplaces rise as vital channels for UK brands.

The UK has secured its position as Europe's top destination for digital FDI with 255 projects in 2023, according to EY's latest survey, outpacing the continent amidst a broader decline.

Clari appoints Claire Darling as new CMO; leveraging her expertise to drive growth and solidify its position as a leader in AI-powered revenue technology.

Salesforce posted an 11% rise in Q1 FY25 revenue to USD $9.13 billion but missed analysts’ forecasts. Strong cash flow and margins highlight financial gains.

Milton Keynes' Unity Place unveils The Corner Store, the first in the city with Amazon's Just Walk Out technology, enhancing retail with frictionless shopping.