About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
Only 10% of Asian businesses ready for personalised growth
Last week
#
digital transformation
#
cx
#
martech
A mere 10% of businesses in key Asian markets are ready to adopt experience-orchestrated models, highlighting significant data management challenges.
CTOs reflect on ChatGPT's impact & future challenges
Last week
#
digital transformation
#
genai
#
llms
As ChatGPT celebrates its second anniversary, CTOs share insights on its transformative potential, future challenges, and the evolution of AI in their sectors.
UK firms slow to adopt cloud and AI, risking growth
Last week
#
digital transformation
#
ai
#
cybersecurity
New findings reveal UK firms are hesitant to embrace cloud and AI tech, with only 35% fully utilising cloud solutions, risking potential growth.
Aussie online shoppers face fraud risks amid festive sales
Last week
#
payment technologies
#
paypal
#
online shopping
As the festive season approaches, PayPal reveals 91% of Australians plan to shop online, but warns of rising fraud risks costing over AUD $500,000 last year.
Generative AI boosts productivity in ANZ workplaces
Last week
#
it training
#
genai
#
ai
A new study reveals that generative AI is enhancing productivity in Australian and New Zealand workplaces, with many saving over two hours daily.
Businesses urge UK to embrace digital deposit returns
Last week
#
cleantech
#
sustainability
#
recycling
Over 60 businesses, including Ocado and Co-op, are urging the UK Government to enhance the Deposit Return Scheme with digital innovations for better recycling.
Australian SMBs set to face rising challenges in 2025
Last week
#
smb
#
inflation
#
entrepreneurship
Australian small businesses are set to face significant challenges in 2025, grappling with rising costs, competition, and inadequate government support.
Global trade challenges rise with AI & customs complexity
Last week
#
supply chain & logistics
#
ai
#
outsourcing
A report reveals growing challenges in global trade, citing complex customs regulations, skills shortages, and AI's impact amid geopolitical disruptions.
NTT DATA to acquire Niveus for Google Cloud expansion
Last week
#
digital transformation
#
supply chain & logistics
#
genai
NTT DATA plans to acquire Niveus Solutions, boosting its Google Cloud capabilities with an additional 1,000 experts to enhance AI and data engineering services.
Experts warn of cyber risks as Black Friday approaches
Last week
#
data privacy
#
cloud services
#
av
As Black Friday and Cyber Monday approach, experts warn shoppers to be vigilant against rising cyber threats like malvertising and online fraud.
UK technology in 2025: AI integration & sustainability
Last week
#
cleantech
#
sustainability
#
data integration
Industry leaders predict that AI integration and sustainability regulations will shape the UK's tech landscape in 2025, dominating business strategies.
Ransomware payments rise to AUD $1.35m for Australian firms
Last week
#
ransomware
#
breach prevention
#
cybersecurity
New research reveals that Australian firms now face an average ransomware payment of AUD $1.35 million, highlighting an alarming rise in cyber extortion.
Trilateral Research secures GBP £2.5m for ethical AI
Last week
#
data protection
#
cybersecurity
#
investment
Trilateral Research has secured a GBP £2.5 million investment from Growth Lending to enhance its development of ethical AI solutions aimed at social issues.
AI could be key to restoring consumer trust in Singapore
Last week
#
cx
#
martech
#
cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
Cybersecurity expert predicts AI & fraud threats for 2025
Last week
#
phishing
#
email security
#
supply chain & logistics
Matt Aldridge from OpenText Cybersecurity warns that enterprises must bolster their AI security measures in 2025 to combat evolving cyber threats.
UK firms lag in cloud & AI adoption, hindering growth
Last week
#
digital transformation
#
ai
#
cybersecurity
UK businesses are struggling with cloud and AI adoption, with only 35% fully utilising cloud solutions and just 14% integrating AI, hindering growth.
YouLend sees 30% rise in UK SME financing before Black Friday
Last week
#
ecommerce
#
holiday season
#
smes
YouLend has reported a 30% surge in financing applications from UK SMEs ahead of Black Friday 2024, driven by increased demand from ecommerce platforms.
AI's transformative role in business marketing by 2025
Last week
#
devops
#
data analytics
#
cx
As AI's influence on marketing and customer experience intensifies, experts from Klaviyo, Jitterbit, and Canva share varied insights on its future impact.
Tips to boost festive marketing for UK small businesses
Last week
#
cx
#
martech
#
collaboration
As the festive season nears, 80% of UK consumers plan to support new small businesses, highlighting opportunities for SMEs to captivate holiday shoppers.
CIOs warned of AI over-reliance in cybersecurity defence
Last week
#
malware
#
advanced persistent threat protection
#
ai
Michael Marcotte warns CIOs against over-reliance on AI in cybersecurity, highlighting a critical shortage in cyber skills that threatens corporate security.