Stories by Bobby Joseph
Mid-market fraud prevention: mistakes retailers keep making
Last week
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mfa
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cx
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phishing
Mid-market retailers are losing billions to increasingly sophisticated fraud, as outdated defences and lax checks leave gaping security holes.
Why accurate address data is the first line of identity verification
Last week
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digital transformation
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fintech
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cx
Accurate address data is emerging as a critical, often overlooked weapon in the fight for reliable digital identity verification and fraud control.
Why data trust is the missing link in digital transformation
This month
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data analytics
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digital transformation
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cx
Digital transformation falters not for lack of tech, but because untrusted data quietly undermines scale, speed and customer experience.
From click to delivery: How bad data breaks the eCommerce experience
Last month
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cx
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martech
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commerce systems
Bad data is quietly wrecking Asia’s eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
The hidden cost of dirty data in B2B-and how to fix it
Last month
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data protection
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data analytics
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digital transformation
Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.
5 Fraud use cases you can stop with email validation
Last month
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data protection
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mfa
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cx
Rising fraud is exploiting fake and disposable emails; smarter validation at sign-up and checkout can block attacks before they cost you.
The silent AI killer: How data debt is sinking your machine learning dreams
Last month
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data analytics
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digital transformation
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data science
Bad data is undermining AI success, causing costly productivity losses, eroding trust, and risking regulatory penalties in organisations worldwide.
Reducing the impact of AI-driven fraud in 2026
Last month
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biometrics
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martech
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cdp
AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.
From data chaos to email clarity: How to choose the best CRM email tool
Wed, 26th Nov 2025
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crm
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cx
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martech
Nearly half of daily emails are spam; choosing the right CRM email tool boosts engagement by tracking deliverability and customer behaviours.