eCommerceNews UK - Technology news for digital commerce decision-makers

Graham Jackson stories

Graham Jackson is an author focused on the dynamic intersection of technology and retail. His recent stories provide insight into how businesses are adapting to the ever-evolving demands of customer experience through innovative technology solutions. With a particular emphasis on the role of Fluent Commerce in enhancing retail operations, Jackson presents a rich tapestry of corporate strategies and decision-making in the digital age.

Readers can learn about the significance of leadership in tech development from Jackson’s observations on new appointments within tech companies, such as the recent appointment of CTOs and regional directors. These developments highlight the importance of visionary leadership in steering companies toward successful technology integration, which is paramount in today's market.

Additionally, Jackson's exploration of partnerships and system implementations underscores the collaborative nature of modern commerce. By examining case studies like those involving Sephora, ALDO, and Secretlab, readers gain valuable insights into how partnerships between technology firms and retailers can foster improved customer experiences and operational efficiencies.

Finally, Jackson addresses the challenges and ethical considerations surrounding the adoption of AI in retail. By discussing the potential pitfalls of AI technology, he encourages readers to think critically about innovation in commerce and the implications of data usage, making his work a conduit for essential discussions in the retail technology landscape.

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Secretlab partners with Fluent Commerce for OMS upgrade
Tue, 19th Nov 2024
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Singapore's Secretlab partners with Fluent Commerce to upgrade its Order Management System, enhancing global digital operations for improved customer experience.
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AI in Commerce: Why retailers need to beware
Tue, 11th Jun 2024
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Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
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Balmain bolsters customer experience with Fluent Commerce
Wed, 14th Jun 2023
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Historic luxury house Balmain deploys Fluent Order Management to deliver an improved online customer experience.
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ALDO chooses Fluent to simplify its customer experience
Thu, 4th May 2023
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Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.
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Fluent Commerce partners Merkle to implement OMS for VF Corp
Tue, 21st Mar 2023
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Fluent Commerce is supporting the apparel and footwear company VF Corporation by partnering with customer experience firm Merkle to implement a new OMS.
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Fluent Commerce has a new Chief Technology Officer
Fri, 16th Dec 2022
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Fluent Commerce appoints Rob Crowley as their new global CTO. He will lead technology and product development for the company worldwide.
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Sephora goes live with Fluent Order Management in Australia
Fri, 14th Oct 2022
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Sephora selects Fluent Commerce's Order Management System to enhance customer experience in-store and online. Accenture is a key partner in the implementation.
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Fluent Commerce appoints Pranatharthi Haran as APAC Managing Director
Tue, 26th Apr 2022
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Fluent Commerce appoints Pranatharthi Haran as APAC managing director, responsible for leading Sales and Operations in the region. #software #leadership.
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Fluent Commerce appoints Pranatharthi Haran as APAC managing director
Tue, 26th Apr 2022
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Fluent Commerce appoints Pranatharthi Haran as APAC managing director, bringing breadth of experience from SAP and IBM.