Freshdesk stories
Lalamove boosts sales and customer engagement with Freshworks tools
Last month
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digital transformation
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support
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software
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
Bitkub Exchange selects Freshworks to boost customer support
Fri, 13th Oct 2023
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business software
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itsm
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productivity
Bitkub, the leading crypto exchange in ASEAN, has partnered with Freshworks to enhance its customer service operations.
Crocus customer service system blossoms with Freshdesk
Fri, 16th Jun 2023
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cx
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customer service
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freshdesk
Since implementing Freshdesk to handle the spike in customer enquiries during the pandemic, Crocus has reduced its typical customer-first response time by 91%.
Freshworks expands local product hosting on Sydney data centre
Wed, 3rd Jul 2019
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contact centre
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freshdesk
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freshworks
Launched in January last year, the Sydney data centre already hosts the popular Freshdesk and Freshservice products.
Freshworks launches first APAC data center in Sydney
Tue, 23rd Jan 2018
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apac
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freshdesk
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freshworks
The new data center brings added security for APAC customers.