Digital commerce Stories

UK Stories

Digital commerce stories

Customer Experience

Gen Z serial returners rise as retailers tighten rules

Retailers are losing their grip on returns as more young shoppers shrug off fees and suspensions, a survey shows.

By Sean Mitchell • 4 min read • Last week

Global Stories

Digital commerce stories

Supply Chain

Komerz wins UK distribution mandate for AQUA Carpatica

The deal gives the Romanian water brand a wider push across UK supermarkets and wholesalers after Amazon sales surged to GBP £4.8 million.

By Mark Tarre • 4 min read • Today

Customer Experience

Bazaarvoice joins Shopify as Certified Technology Partner

Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.

By Sean Mitchell • 3 min read • Last week

Digital Transformation

TCS partners with Rezolve Ai on agentic commerce AI

Retailers could soon move AI shopping tools beyond pilots as TCS and Rezolve Ai pair up to deploy agentic commerce at scale.

By Sean Mitchell • 4 min read • Last week

Data Analytics

L'Oréal opens 2026 Big Bang beauty tech applications

Startups across 35 markets can win funded pilots with L'Oréal as beauty brands seek AI, creator and circular-economy tools.

By Sean Mitchell • 5 min read • Last week

Crypto

OwlTing launches wallet for AI agents to handle payments

Users could let AI assistants pay and move stablecoins under authorisation, as OwlTing ties the wallet to its regulated payment rails.

By Karen Joy Bacudo • 4 min read • This month

Marketing Technologies

Asendia & SingPost forge cross-border eCommerce tie-up

Merchants will get broader parcel routes as new EU import rules and US de minimis changes prompt Asendia and SingPost to offer duty-paid shipping.

By Sofiah Nichole Salivio • 4 min read • This month

Data Analytics

AI shopping boom puts checkout under pressure

Rising AI-assisted traffic is exposing checkout friction, with a 70.22% cart abandonment rate leaving merchants to fix payment bottlenecks fast.

By Risa Huang • 5 min read • This month

Marketing Technologies

Salsify launches SalsifyIQ an intelligence layer commerce

The new layer is meant to help brands and retailers keep product data aligned as AI-led shopping and retailer requirements become more complex.

By Sofiah Nichole Salivio • 4 min read • This month

Phishing

Bolster AI launches marketplace monitoring & takedowns

Brands facing counterfeit listings can now automate removals on marketplaces, where fraud is rising and average losses reach USD $10.2 million a year.

By Sofiah Nichole Salivio • 3 min read • This month

Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • This month

Digital Transformation

ICANN opens new domain ending applications for 2026

Brands, cities and communities now have until 12 August 2026 to seek their own web suffixes, as ICANN widens the application round to 27 scripts.

By Sofiah Nichole Salivio • 4 min read • This month

Customer Relationship Management

Syspro launches marketplace for manufacturing ERP users

Manufacturers and distributors can now cut integration headaches as Syspro’s new marketplace bundles partner software around its ERP platform.

By Sean Mitchell • 3 min read • This month

Digital Transformation

Digital Wave & ChannelEngine team on marketplace data

Brands using marketplaces could cut manual listing work as Digital Wave Technology links its data platform to ChannelEngine's network of more than 1,300 channels.

By Catherine Knowles • 4 min read • This month