Conversational Automation stories
Stratio BD unveils AI-driven data fabric to transform management
Thu, 3rd Oct 2024
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data protection
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digital transformation
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data fabric
Stratio BD unveils its Generative AI Data Fabric 4.4, integrating data ecosystems and AI, enhancing data interactions with conversational prompts.
Kore.ai launches XO Express platform for AI chatbots & centres
Fri, 2nd Aug 2024
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uc
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genai
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ai
Kore.ai has launched XO Express, enabling businesses to build AI chatbots and contact centres without technical expertise, making advanced AI accessible to all.
Yellow.ai launches generative AI driven DAP and rebrand
Thu, 27th Apr 2023
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uc
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cx
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martech
Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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edutech
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uc
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digital transformation
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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uc
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cx
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martech
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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crm
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uc
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cx
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.