eCommerceNews UK - Technology news for digital commerce decision-makers

Conversational AI stories - Page 9

Business professional analyzing colorful data charts robot assistant ai procurement

RobobAI unveils Agent Bob to transform procurement insights

Fri, 21st Nov 2025
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data analytics
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digital transformation
RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.
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GEO: Why Generative Engine Optimization will reshape communication strategies by 2026

Fri, 21st Nov 2025
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By 2026, Generative Engine Optimization will transform digital visibility, demanding brands prioritise clear, consistent narratives for AI-generated answers over traditional SEO.
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Commvault CEO AI shift demands new resilience model

Fri, 21st Nov 2025
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edge computing
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advanced persistent threat protection
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ai security
Commvault CEO Sanjay Mirchandani used his SHIFT keynote in New York to argue that enterprises must prepare for a new era of AI-driven resilience.
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Oracle's AI assistant simplifies analytics through conversation

Thu, 20th Nov 2025
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data analytics
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digital transformation
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hcm
Oracle launches an AI assistant in its Analytics Cloud, enabling users to query data in natural language and gain insights without complex tools.
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Progress launches Agentic RAG for dynamic AI-driven web content

Wed, 19th Nov 2025
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digital transformation
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ecm
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martech
Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.
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IGT Solutions & NiCE expand global AI customer experience deal

Wed, 19th Nov 2025
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IGT Solutions expands its partnership with NiCE to deploy AI-driven CXone Mpower platform, enhancing global customer experience in aviation and travel sectors.
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Progress unveils Agentic RAG for Sitefinity to drive AI-led content

Wed, 19th Nov 2025
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digital transformation
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martech
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llms
Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.
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EMEA firms ramp up conversational AI to boost loyalty & trust

Tue, 18th Nov 2025
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data protection
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digital transformation
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cx
EMEA firms are rapidly deploying conversational AI, investing heavily to boost customer loyalty and trust despite legacy infrastructure challenges.
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Progress Software unveils Sitefinity AI tool for tailored web content

Tue, 18th Nov 2025
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digital transformation
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martech
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personalisation
Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.
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Insight launches new AI services to fast-track EMEA adoption

Mon, 17th Nov 2025
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digital transformation
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cx
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martech
Insight has launched Insight AI, a new service suite to help EMEA organisations fast-track adoption and overcome barriers in artificial intelligence projects.
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Progress Software unveils Sitefinity Agentic RAG for dynamic AI content

Mon, 17th Nov 2025
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digital transformation
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ecm
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martech
Progress Software launches Agentic RAG for Sitefinity, an AI-powered CMS offering dynamic, personalised web content in real time for enterprises.
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Sinch predicts fivefold growth in AI-driven digital messaging by 2026

Fri, 14th Nov 2025
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cx
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martech
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ai
Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.
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Premier CX & CommBox launch AI-driven platform for recruiters

Fri, 14th Nov 2025
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Premier CX and CommBox have launched JourneyHub, an AI-driven recruitment platform enabling seamless, personalised candidate communication across multiple digital channels.
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Adobe deepens AI strategy with hybrid models & agentic tools

Fri, 7th Nov 2025
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genai
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ai
Adobe strengthens its AI strategy by blending proprietary and partner models with hybrid agentic tools to enhance creative workflows and platforms.
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Goddiva launches AI assistant for tailored, smarter fashion shopping

Mon, 3rd Nov 2025
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cx
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martech
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data privacy
Goddiva launches AI assistant on its website, offering personalised fashion shopping, real-time order tracking, and tailored discounts to enhance customer experience.
Business professionals analyzing data with ai assistant on digital dashboard

ThoughtSpot sees 133% usage surge as enterprises embrace AI analytics

Thu, 30th Oct 2025
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data analytics
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cdp
ThoughtSpot reports 133% rise in platform use as AI analytics gain traction, with 52% of customers using its Spotter AI agent for insights.
Secure digital vault glowing clouds data protection ai cloud resilience

Commvault launches AI-driven resilience for enterprise data

Thu, 30th Oct 2025
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data protection
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hybrid cloud
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encryption
Commvault unveils AI-driven features allowing enterprises to manage data protection and resilience using natural language via ChatGPT and Claude.
Creative workspace computer design software ai assistant helping person editing graphics

Our view on Agentic AI: AI assistants that work for you, in your favorite apps

Wed, 29th Oct 2025
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Adobe launches conversational agentic AI assistants in apps like Photoshop and Express, accelerating creative workflows with natural chat and control.
Express ai assistant

Adobe brings conversational AI Assistant to Express for creators

Wed, 29th Oct 2025
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Adobe launches a beta AI Assistant in Adobe Express, enabling users to create and edit content conversationally, simplifying design for all skill levels.
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Adobe launches AI assistants & creative tools across platforms

Wed, 29th Oct 2025
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digital entertainment
Adobe introduces AI assistants and new creative tools across its platforms, enhancing content creation with integrations from partners like OpenAI and Google.