Conversational AI stories - Page 8

Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.

Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.

Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.

Finance leaders hail AI as core to strategy, yet fewer than half have scaled it beyond pilots amid legacy, skills and leadership hurdles.

Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.