eCommerceNews UK - Technology news for digital commerce decision-makers

Consumers stories - Page 4

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APAC marketers welcoming end of third-party cookies - report
Wed, 5th Jul 2023
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digital marketing
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advertising
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cookies
APAC marketers embrace the phase-out of third-party cookies, recognizing the value of zero and first-party data, says Twilio research.
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Aussie mobile app users demanding better cyber protection - survey
Wed, 28th Jun 2023
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data protection
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cx
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accounting systems
Over a quarter of Australian consumers fear that their mobile apps will be breached and are calling for better cyber protection, says Appdome research.
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Customer loyalty proves critical for grocery retailers
Wed, 28th Jun 2023
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cx
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martech
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woolworths
New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
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Consumers 'loving' generative AI - Capgemini Research
Tue, 20th Jun 2023
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ai
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research
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capgemini
Adoption of first-wave generative AI tools has been consistent across age groups and geographies, with over half of all generations having used the technology.
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Hitachi Vantara and Cisco sign two new global partnership agreements
Wed, 14th Jun 2023
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storage
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sustainable it
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partner programmes
Hitachi Vantara partners with Cisco to integrate its storage products with Cisco technologies, becoming a leading data centre and hybrid cloud provider.
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Dubber introduces innovative communication intelligence
Tue, 6th Jun 2023
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optus
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dubber
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consumers
Dubber launches 'Moments', an AI product designed to revolutionise communication and enhance consumer engagement.
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Deepfakes pose growing threat to global organisations - report
Thu, 1st Jun 2023
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ai
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deepfakes
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censuswide
Jumio has released its 2023 Online Identity Study, the second instalment of its annual global consumer research, conducted by Censuswide.
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NZ's PC market narrows over high inflation concerns
Thu, 1st Jun 2023
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inflation
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pc shipments
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idc
As demand tapered, retailers continued to offer aggressive promotions to reduce the growing inventory. Vendors also incentivised channel to take on more stock.
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Decline in consumer demand sees Australia's PC market drop
Thu, 1st Jun 2023
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mobility
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tablets & laptops
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pc shipments
The decline was due to the decline in consumer demand, growing inflation concerns, and excess inventory levels.
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APAC consumers expect security and ease-of-use when online
Thu, 1st Jun 2023
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online security
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okta
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identity
Enterprises’ ability to provide their customers with top-notch yet secure online experiences has thus become critical to business success.
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ShipStation study reveals what deters e-commerce customers
Mon, 29th May 2023
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research
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study
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consumers
New research reveals the extent of negative delivery experiences on customer loyalty, suggesting customers can be unforgiving.
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Consumers remain cynical about artificial intelligence
Fri, 5th May 2023
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cx
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martech
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ai
Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.
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Tech leaders increasingly influenced by environmental impact
Mon, 3rd Apr 2023
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sustainable it
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consumers
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veritas
Australian consumers are threatening to abandon businesses that pollute by hoarding unnecessary data, new research from Veritas Technologies has found.
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Consumers embrace alternative payment methods as costs bite
Tue, 28th Mar 2023
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cryptocurrency
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blockchain
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martech
UK consumers are embracing alternative payment offerings including digital wallets to better manage their finances amidst the cost of living crisis.
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Australian retail supply chains struggling to meet consumer demands
Mon, 27th Mar 2023
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disruption
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soti
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supply chain & logistics
According to SOTI’s new retail report, the Australian retail supply chain is underperforming compared to other regions.
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Consumers want more convenience with identity credentials
Fri, 17th Mar 2023
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passwords
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identity
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entrust
Passwords have outrun their course and it's time to provide users a simpler, more secure way to validate their identity.
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Amperity chosen to maximise MillerKnoll's omnichannel data
Thu, 16th Mar 2023
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big data
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martech
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bi
The company needed a comprehensive solution to meet the evolving preferences and behaviours of consumer shopping.
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Meet the metaverse generation: What consumers want from the metaverse
Fri, 10th Mar 2023
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vr
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metaverse
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digital marketing
APAC's Metaverse Generation, composed of Millennials and Gen Z, have different expectations and desires from the metaverse, according to a new survey by Yahoo.
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How can retailers become more recession resilient?
Tue, 7th Mar 2023
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cx
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martech
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spending
With another recession looming, retailers must prioritize customer experience and mitigate developer burnout to survive and thrive.
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Pureprofile’s Audience Intelligence maps retail trends
Mon, 27th Feb 2023
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bi
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big data
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saas
The report covers retail spending from Boxing Day to the back-to-school period, revealing customers holding back on discretionary spending amid rising costs.
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Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific
Thu, 23rd Feb 2023
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cloud services
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martech
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commerce systems
Visa appoints Martyna Lazar as Head of Risk for Aus, NZ & South Pacific, with over 10 yrs exp in risk and compliance to enhance security.
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Compatible ink and toner: why you should make the switch
Mon, 20th Feb 2023
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printing
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business
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oem
Printer consumables are an integral and recurrent business expense, and therefore it’s important that offices get the best deals on printer ink and toner.
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Digital disruptions on the high street
Fri, 10th Feb 2023
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broadband
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digital transformation
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smart home
Digital transformation is revolutionizing retail, but seamless mobile connectivity is crucial for success, according to a Forbes study.
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How new FCA rules will impact investing in your business
Fri, 10th Feb 2023
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investment
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transactions
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digitisation
Savings are not keeping pace with costs in real terms, making potential returns on higher-risk investment opportunities through private markets more appealing.