eCommerceNews UK - Technology news for digital commerce decision-makers

Best Practice stories

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World Cup ad spend at risk from campaign data flaws

Last week
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martech
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digital entertainment
World Cup ad data flaws could put USD $3.9 billion in spending at risk, as Grasp warns inconsistent campaign naming may distort reporting.
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Diversity VC says certified firms boost team diversity

Last week
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hcm
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hybrid & remote work
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recruitment
Diversity VC marks a decade in venture capital with evidence certified firms are widening teams faster, as women's share on UK investment desks rises to 31%.
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TCCA urges standards push on critical broadband security

Last week
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uc
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firewalls
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network security
TCCA urges industry to align on international standards as 4G and 5G broadband systems expand the cyber risk for mission critical communications.
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Retail abuse drives staff quits as crime hits stores

This month
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cx
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martech
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hcm
VoCoVo survey finds 88% of UK retailers have lost staff to customer abuse, while 67% say AI could help tackle rising in-store crime.
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Rockwell Automation brings SecureOT to industrial systems

Last month
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manufacturing
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digital transformation
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iot security
Rockwell Automation launches SecureOT to help Australian industry counter rising cyber attacks on critical operational technology.
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Microlise unveils driver of the year awards shortlist

Last month
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cartech
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supply chain
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risk & compliance
Microlise names 11-category 2026 Driver of the Year Awards shortlist, with Aldi, Co-op, Tesco and Waitrose drivers among those vying for top honours.
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UK payroll errors persist as delays & manual work rise

Last month
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digital transformation
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fintech
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partner programmes
UK payroll in crisis as 89% of professionals report frequent errors and delays, with manual processes and poor system integration to blame.
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Global CISO Council launched to steer AI governance

Last month
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data protection
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advanced persistent threat protection
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risk & compliance
EC-Council launches the Global CISO Council to unify AI governance, tech risk oversight and regulatory response for senior security leaders.
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Phoenix Software named fourth on UK Best Workplaces list

Last month
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hcm
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it services
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it industry
York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.
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Gamma urges diagnosis-led rethink of customer experience

Last month
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edutech
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uc
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cx
Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.
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Festina urges UK to embed retirement income from outset

Last month
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fintech
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insurtech
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banking
Festina urges UK pension schemes to embed retirement income choices from day one, warning savings-first systems leave retirees adrift.
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Bizzdesign enters top 20 of UK public sector Tech200

Fri, 20th Feb 2026
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saas
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digital transformation
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risk & compliance
Bizzdesign debuts in Tussell's Tech200, ranking 17th as UK public sector revenue surges 392% amid rising demand for digital transformation.
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Scottish Continuity appoints Alison Stone as new Chair

Thu, 19th Feb 2026
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data protection
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dr
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physical security
Alison Stone has been appointed incoming Chair of Scottish Continuity, with her role to be confirmed at this month's Resilient Scotland conference.
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Most homes never change router passwords, guide warns

Thu, 12th Feb 2026
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malware
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firewalls
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data protection
Most households leave router admin passwords unchanged, prompting insurer Everywhen to issue a 10‑step guide to secure home Wi‑Fi.
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Genie Goals' Life Goals book spotlights eCommerce AI

Mon, 12th Jan 2026
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cx
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martech
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omnichannel
Genie Goals' latest Life Goals book showcases 75 eCommerce campaigns, spotlighting AI-driven innovation from global and challenger brands.
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New UK institute launches to professionalise innovation

Thu, 8th Jan 2026
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devops
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digital transformation
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socs
A new UK Institute of Innovation Management has launched to professionalise innovation, set standards and accredit innovation leaders.
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UK firms see responsible AI as key competitive edge

Thu, 18th Dec 2025
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digital transformation
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ai security
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risk & compliance
Most UK business leaders say responsible AI will be a key competitive edge within three years, but many still struggle to put it into practice.
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Opengear achieves SOC 2, ISO 27001 security double

Thu, 18th Dec 2025
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firewalls
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data protection
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dr
Opengear secures SOC 2 Type 2 and ISO 27001 certifications, bolstering trust in its resilient network management and independent control plane.
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Ecommpay gains full DAC approval for accessible site

Fri, 12th Dec 2025
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fintech
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cx
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martech
Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.
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Clue Software launches AI tools to boost investigative efficiency

Mon, 17th Nov 2025
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advanced persistent threat protection
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ai
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fraud
Clue Software has launched new AI tools designed to enhance investigative efficiency by accelerating intelligence processing and improving threat detection.