Automation stories - Page 96

Security concerns are stalling AI adoption in customer service despite high consumer demand, with 85% of brands holding back due to fears of 'Shadow AI.'.

Zoho unveils a low-code IoT platform offering pre-built vertical solutions for businesses, enhancing efficiency and customer experience across multiple sectors.

Epicor report unveils a significant morale gap in manufacturing, with 57% of managers versus 45% of workers rating their morale as high, impacting industry dynamics.

A TechMarketView report shows that 60% of UK tech firms expect business conditions to improve by 2025, despite current challenges.

ReliaQuest launches the first autonomous AI agent, automating 98% of security alerts and reducing threat containment time to under five minutes.

Tanium has launched Tanium Patch Management for ServiceNow IT Operations, aiming to simplify and automate the patch management lifecycle for IT teams.

LearnUpon achieves certified integration as a HubSpot App Partner, becoming one of the first LMS platforms to join the prestigious program, enhancing customer training automation.

Palo Alto Networks has been hailed as a leader in Forrester's Q3 2024 report on Attack Surface Management Solutions.

Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.

CrowdStrike has been recognised as a Leader in Forrester's latest Attack Surface Management Solutions report, achieving top scores for its Falcon platform.

Avalara has been named a leader in IDC MarketScape's European Compliant e-Invoicing Solutions 2024, validating its innovative compliance tech.

Logpoint appoints Søren Grubov as SVP of Engineering to enhance tech portfolio and expand European market reach, reinforcing its cybersecurity mission.

Camunda's new integration with SAP aims to streamline automation complexities and boost flexibility in SAP environments, enhancing workflow orchestration.

Thoughtworks and CYN launch an AI-powered solution, backed by the Scottish Government, to streamline enterprise operations and improve public service accessibility.

Metro Bank has partnered with Infosys to digitally transform its operations, leveraging AI to enhance customer experience and forecast £80 million in annual savings.

Jethro Borsje, ex-Mendix Chief Ecosystems Officer, joins German no-code firm Lobster as Chief Product Officer to lead advancements in data integration and automation.

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

Blockchain technology is revolutionising the industrial sector by enhancing transparency, security, and efficiency. Companies like IBM and Power Ledger lead the way.

As AI transforms marketing, blending technology with human connection is vital. Storytelling, empathy, and authenticity are the keys to success.

New IDC and Expereo research reveals 60% of CIOs see AI enhancing their reputation, but 47% face unrealistic board expectations, causing increased stress.