eCommerceNews UK - Technology news for digital commerce decision-makers

Automation stories - Page 94

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Secuvy launches advanced features to boost data security

Thu, 24th Oct 2024
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data protection
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encryption
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cloud security
Secuvy has launched innovative features to enhance data security, targeting insider threats and streamlining compliance for organisations.
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Freshworks launches Freddy AI agents for swift deployment

Thu, 24th Oct 2024
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uc
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digital transformation
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cx
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
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Forrester predicts 25% drop in brand loyalty by 2025

Wed, 23rd Oct 2024
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cx
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martech
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genai
Forrester predicts a 25% decline in brand loyalty by 2025 due to rising prices, while loyalty programmes are set to rise amid consumer cost-cutting efforts.
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NICE unveils CXone Mpower for AI-driven service automation

Wed, 23rd Oct 2024
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uc
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cx
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martech
NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.
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UiPath integrates Anthropic AI to enhance product suite

Wed, 23rd Oct 2024
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digital transformation
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genai
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ai
UiPath has integrated Anthropic's Claude AI into its products, enhancing automation capabilities across various sectors, including healthcare.
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Gartner predicts AI will reshape business workforce by 2028

Wed, 23rd Oct 2024
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genai
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ai
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cybersecurity
Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.
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SailPoint unveils new product to secure machine identities

Wed, 23rd Oct 2024
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digital transformation
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socs
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risk & compliance
SailPoint Technologies has launched Machine Identity Security to help businesses manage machine identities effectively amid growing security concerns.
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AI-driven personas to lead market research data by 2025

Wed, 23rd Oct 2024
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data analytics
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ai
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synthetic data
A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.
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Sitecore unveils AI platform to enhance marketing workflows

Wed, 23rd Oct 2024
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uc
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digital transformation
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cx
Sitecore has launched Sitecore Stream, an AI platform aimed at simplifying marketing workflows and empowering enterprise marketers with automation.
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Mitel unveils CEM solution to enhance emergency response

Mon, 21st Oct 2024
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data privacy
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ai
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business continuity
Mitel has unveiled its Critical Event Management solution, enhancing emergency response capabilities for businesses in the UK and Germany amidst rising threats.
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UK finance leaders struggle with fragmented spend tools

Fri, 18th Oct 2024
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it budget
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expense management
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airwallex
A new report reveals that 95% of UK finance leaders struggle with global spend management due to outdated systems, hindering business growth.
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Datacom launches secure Enterprise AI Assistant tool

Fri, 18th Oct 2024
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data privacy
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ai
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datacom
Datacom has unveiled its Enterprise AI Assistant to help businesses leverage AI while ensuring the security of their organisational data.
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Zendesk unveils AI solutions to boost customer support

Thu, 17th Oct 2024
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cx
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martech
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zendesk
Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.
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UiPath partners with SAP for enhanced automation solutions

Wed, 16th Oct 2024
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digital transformation
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rpa
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cloud services
UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.
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Black Friday shipping charges impact retailer profits

Tue, 15th Oct 2024
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supply chain
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black friday
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automation
Independent online electronics retailers face challenges as a report reveals shipping costs could rise 25% during Black Friday, impacting profit margins.
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Survey reveals challenges in digital asset management growth

Tue, 15th Oct 2024
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genai
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ai
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automation
An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.
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Aerotech unveils expanded XA4 servo drive series options

Mon, 14th Oct 2024
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engineering
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automation
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industrial automation
Aerotech has expanded its Automation1 XA4 PWM servo drive series, introducing new configurations aimed at enhancing performance while reducing costs.
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The path to network automation is now clearer and more defined

Fri, 11th Oct 2024
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ai
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cisco
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opinion
Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.
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Zendesk unveils AI suite to enhance customer service efficiency

Fri, 11th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.
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Mitel unveils AI-powered communication analysis solution

Fri, 11th Oct 2024
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cx
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martech
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genai
Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.