Automation stories - Page 94
Secuvy launches advanced features to boost data security
Thu, 24th Oct 2024
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data protection
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encryption
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cloud security
Secuvy has launched innovative features to enhance data security, targeting insider threats and streamlining compliance for organisations.
Freshworks launches Freddy AI agents for swift deployment
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
Forrester predicts 25% drop in brand loyalty by 2025
Wed, 23rd Oct 2024
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cx
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martech
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genai
Forrester predicts a 25% decline in brand loyalty by 2025 due to rising prices, while loyalty programmes are set to rise amid consumer cost-cutting efforts.
NICE unveils CXone Mpower for AI-driven service automation
Wed, 23rd Oct 2024
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uc
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cx
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martech
NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.
UiPath integrates Anthropic AI to enhance product suite
Wed, 23rd Oct 2024
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digital transformation
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genai
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ai
UiPath has integrated Anthropic's Claude AI into its products, enhancing automation capabilities across various sectors, including healthcare.
Gartner predicts AI will reshape business workforce by 2028
Wed, 23rd Oct 2024
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genai
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ai
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cybersecurity
Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.
SailPoint unveils new product to secure machine identities
Wed, 23rd Oct 2024
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digital transformation
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socs
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risk & compliance
SailPoint Technologies has launched Machine Identity Security to help businesses manage machine identities effectively amid growing security concerns.
AI-driven personas to lead market research data by 2025
Wed, 23rd Oct 2024
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data analytics
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ai
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synthetic data
A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.
Sitecore unveils AI platform to enhance marketing workflows
Wed, 23rd Oct 2024
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uc
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digital transformation
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cx
Sitecore has launched Sitecore Stream, an AI platform aimed at simplifying marketing workflows and empowering enterprise marketers with automation.
Mitel unveils CEM solution to enhance emergency response
Mon, 21st Oct 2024
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data privacy
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ai
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business continuity
Mitel has unveiled its Critical Event Management solution, enhancing emergency response capabilities for businesses in the UK and Germany amidst rising threats.
UK finance leaders struggle with fragmented spend tools
Fri, 18th Oct 2024
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it budget
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expense management
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airwallex
A new report reveals that 95% of UK finance leaders struggle with global spend management due to outdated systems, hindering business growth.
Datacom launches secure Enterprise AI Assistant tool
Fri, 18th Oct 2024
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data privacy
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ai
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datacom
Datacom has unveiled its Enterprise AI Assistant to help businesses leverage AI while ensuring the security of their organisational data.
Zendesk unveils AI solutions to boost customer support
Thu, 17th Oct 2024
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cx
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martech
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zendesk
Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.
UiPath partners with SAP for enhanced automation solutions
Wed, 16th Oct 2024
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digital transformation
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rpa
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cloud services
UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.
Black Friday shipping charges impact retailer profits
Tue, 15th Oct 2024
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supply chain
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black friday
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automation
Independent online electronics retailers face challenges as a report reveals shipping costs could rise 25% during Black Friday, impacting profit margins.
Survey reveals challenges in digital asset management growth
Tue, 15th Oct 2024
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genai
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ai
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automation
An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.
Aerotech unveils expanded XA4 servo drive series options
Mon, 14th Oct 2024
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engineering
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automation
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industrial automation
Aerotech has expanded its Automation1 XA4 PWM servo drive series, introducing new configurations aimed at enhancing performance while reducing costs.
The path to network automation is now clearer and more defined
Fri, 11th Oct 2024
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ai
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cisco
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opinion
Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.
Zendesk unveils AI suite to enhance customer service efficiency
Fri, 11th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.
Mitel unveils AI-powered communication analysis solution
Fri, 11th Oct 2024
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cx
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martech
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genai
Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.