Automation stories - Page 93

Linnworks has unveiled a new integration with Loop to enhance returns management, improving efficiency and customer satisfaction for ecommerce retailers.

Persana AI has raised USD $2.3 million in seed funding to enhance its AI-powered sales platform, aiming to streamline workflows for sales teams.

Fujitsu has launched its Kozuchi AI Agent, designed to autonomously participate in meetings and analyse data to enhance business operations.

NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.

Capgemini has unveiled an expanded generative AI portfolio, launching solutions to enhance engineering and R&D processes across various industries.

Celonis and PwC are extending their partnership to enhance business transformation through Process Intelligence, targeting significant operational improvements.

As actuaries face mounting pressure for innovation, they are challenged by outdated technology and market demands, hindering their progress in a data-rich world.

Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.

LogicMonitor's recent webinar showcased how AI is transforming IT operations, highlighting real-world successes and insights from industry leaders.

NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.

Tata Consultancy Services has partnered with NVIDIA to launch a new business unit focused on boosting AI adoption across multiple industries.

Qualys' Vulnerability Management, Detection and Response has been named both an 'Outperformer' and 'Leader' in the 2024 GigaOm Radar Report for Continuous Vulnerability Management.

Rackspace has joined the Board of Directors and become a Platinum Member of the OpenInfra Foundation, enhancing its influence in the OpenStack community.

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

Interparcel reports a 10.8% rise in postal charges and a 12% increase in shipping costs, urging SMEs to enhance operational efficiency this season.

Bob Parker has been appointed Chief Financial Officer of Swimlane, aiming to boost its AI-enhanced automation amid rising security demand.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

Celonis has launched AgentC, a suite of AI agents enhanced with process intelligence, aimed at streamlining enterprise applications and boosting efficiency.

As economic and cyber threats rise, European IT professionals embrace 'productive paranoia' to enhance security through human intelligence and AI.

Omega Healthcare has been honoured with a UiPath AI25 Award, recognising its innovative use of AI and automation to enhance operational efficiencies.